Every business venture, entity or organisation has a constant, they interface with customers or consumers of their product and/or service. This ranges from at least one person (the base minimum), to thousands, millions, and billions of people. With this is a potential or a pitfall. Word of mouth is a form of ad that is quite unique at least in the sense that its hard to recall because it wasn't necessarily deliberately started by the organisation. It's usually more at the discretion of the consumer. This also means that employees (who are points of contact) play a huge role in the perception that consumers of a product and/or service have. Its become imperative to train employees very regularly. I also see this episode as a call to be proactive on the part of the employee. You don't have to wait for your employer because of at least one thing, its your career & whatever you learn is your gain. Enjoy this episode!🙂

The story embedded in this episode is one that is instructive. Let's make use of our imaginations. You have children playing on 2 different tracks. Many of them are on a used track. A lone child is playing on an unused track. You have the choice of saving just "one set," either the ones on the used track

or the lone child on the unused track. The tracks in question are used by trains. What decision would you make? In a world that we hear of scandals that surface years after, its safe to say that consequences are key in decision making. As long as humans live, we will always have to make decisions. This episode offers some insight into how to make decisions and live with the consequences. I believe you will enjoy it🙂

You know, I literally felt goosebumps while working on this. This is perhaps one of the most discouraging and depressing stories about an individual that I have ever come across. It's the story of a man widely regarded as one of the very best presidents to have ever taken office in the United States of America. Folks in Illinois will probably feel that sense of closeness than any other state in the US. It's the story of Abraham Lincoln. At some point, while I was reeling off the failures Lincoln experienced, I felt if he wanted to give up, I doubt anyone would have accused him of not trying enough. But that's the thing, giving up should not even be an option. I am sure you'd like this, why not dive in. Enjoy it!😊