Beyond Words: Elevating Client Outcomes and Revenue Through Strategic Communication & Collaboration
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In this episode of Finance Village we discuss strategies and tips on how finance professions can improve at communicating when having difficult or uncomfortable conversations between other professionals and their clients.
We also role-play some examples of DO's & DONT's when being confronted by clients and how you should respond when tense moments arise.
Finance Village
Pocket Finance
Producer by Questor Media
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