In this episode of Beyond the Bedside with Guardian Nurses, Guardian Nurses Founder and CEO Betty Long, MHA, RN, and nurse advocate Rebecca Rivkin-Czarkowski, MPH, BSN, RN, tackle a difficult but all-too-common reality in healthcare: explosive reactions, verbal abuse, and escalating conflict from patients’ families.

Drawing on decades of frontline experience, they unpack why these outbursts happen, how fear and lack of communication fuel anger, and why nurses and healthcare providers are so often caught in the line of fire. From delayed discharges and ER wait times to high-stress environments like the OR, this conversation explores how confidence, clear boundaries, and proactive communication can change outcomes — for both providers and families.

This episode also addresses generational shifts in healthcare, the toll repeated abuse takes on younger nurses, and why learning to de-escalate (rather than tolerate or walk away) is a critical skill for long-term resilience in the profession.

If you work in healthcare — or love someone who does — this is an honest, compassionate discussion about respect, communication, and kindness in moments when emotions run high.

In this episode of Beyond the Bedside with Guardian Nurses, Guardian Nurses Founder and CEO Betty Long, MHA, RN, and nurse advocate Rebecca Rivkin-Czarkowski, MPH, BSN, RN, tackle one of the most confusing — and often frustrating — topics in modern healthcare: price transparency.

Since 2021, hospitals and health systems have been legally required to publish pricing for common tests, procedures, and services. But as Betty and Rebecca explain, finding — and understanding — those prices is rarely straightforward. From massive spreadsheets and unclear procedure names to inconsistent formats and hidden barriers, price transparency often exists in theory more than in practice.

Beyond the Bedside with Guardian Nurses empowers individuals and families with real-world knowledge, tools, and stories that help you navigate today’s complex healthcare system with confidence.

In this episode of Beyond the Bedside with Guardian Nurses, Guardian Nurses Founder and CEO Betty Long, MHA, RN, and nurse advocate Rebecca Rivkin-Czarkowski, MPH, BSN, RN, break down one of the most misunderstood — and most important — health topics: blood pressure.

With more than 60 years of combined healthcare experience, Betty and Rebecca explain what blood pressure numbers actually mean, why high blood pressure is often called the “silent killer,” and how stress, anxiety, caffeine, posture, and even the wrong cuff size can dramatically affect your readings. They also discuss white coat syndrome, the difference between systolic and diastolic pressure, and why the bottom number often matters more than people realize.

Beyond the Bedside with Guardian Nurses empowers individuals and families with real-world knowledge, tools, and stories that help you navigate today’s complex healthcare system with confidence.