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Beyond the Blueprint - Better Healthtech By Design

Beyond the Blueprint - Better Healthtech By Design

Written by: Beyond the Blueprint - Health Series
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Redefining Healthcare Through Design Thinking Dialogues with clinicians & HIT professionals, clinical leadership, and industry innovators on integrating healthcare design into technology deployments to tackle complexity, drive innovation, improve patient care, & foment transformative change.2025 Biological Sciences Hygiene & Healthy Living Physical Illness & Disease Science
Episodes
  • EP46 - AMDIS Roundtable - Restoring Clinical Cognition in the AI-Ready EHR
    Feb 28 2026

    In this AMDIS Roundtable, Dr. Eve Cunningham (Cadence), Dr. Howard Landa (Adventist Health), and Dr. Deepti Pandita (UCI Health) explore what it really means to build an AI-ready EHR. Moving beyond features and vendor roadmaps, they examine how data governance, workflow design, and clinical validation shape the physician's day — from inbox overload to exam-room disconnect. Together, they discuss shadow AI, cognitive burden, and the hard tradeoffs between optimizing legacy workflows and redesigning care. Their message is clear: the next generation EHR isn't about adding more technology — it's about restoring clinical cognition and rebuilding trust in how care gets delivered.

    Key Takeaways
    • Bad data leads to bad AI — governance must come first.
    • AI is math, not magic — noisy and inconsistent data amplify risk.
    • Clinical validation is as important as data hygiene for meaningful AI use.
    • The EHR disrupts connection when clinicians must focus on screens instead of patients.
    • Ambient documentation restores presence but does not yet create a true intelligent clinical partner.
    • Most AI tools solve isolated tasks, not the full end-to-end care workflow.
    • Health systems need internal prompt and AI literacy — clinicians are not trained engineers.
    • Third-party innovation fills gaps, but long contracts slow adaptation.
    • Shadow AI often signals unmet needs, not noncompliance.
    • Governance should enable safe experimentation rather than block innovation.
    • Clinicians remain accountable for AI-driven decisions under current regulations.
    • Patients are rapidly adopting AI tools, often without reliable guardrails.
    • AI's highest near-term value is reducing cognitive and administrative burden.
    • True progress requires redesigning workflows, not endlessly optimizing legacy processes.
    • Leadership prioritization, not technology limits, often slows transformation.
    • The next generation EHR must restore clinical cognition and trust.
    Episode Highlights

    00:00 | The Key to a Successful EHR: Restoring Clinical Cognition
    02:36 | When the EHR Slows Care Instead of Supporting It
    01:08 | Why This Isn't About Features or Vendor Roadmaps
    02:36 | When the EHR Slows Care Instead of Supporting It
    03:46 | AI Is Math, Not Magic
    04:05 | Data Governance as the Prerequisite for AI
    05:23 | Governance + Clinical Validation = Actionable Intelligence
    06:44 | The Keyboard Breaks the Sacred Patient Encounter
    08:25 | Ambient Tools and the Return of Joy in Medicine
    09:19 | The "Intelligence-Ready" EHR Vision
    11:10 | Why Clinicians Aren't Prompt Engineers
    12:39 | Is Epic Cosmos Ready for Prime Time?
    14:01 | Contextual, Specialty-Specific Views at the Point of Care
    15:08 | Third-Party Innovation vs EHR Vendor Lag
    16:49 | When to Replace vs Layer New AI Tools
    18:09 | Shadow AI as a Signal of Unmet Need
    19:08 | Enabling Safe Experimentation Through Governance
    20:55 | If AI Makes a Mistake, Who Is Liable?
    23:35 | Where AI Should Help First: The Patient Journey
    25:19 | Patients Are Already Using AI for Medical Advice
    27:33 | Cognitive Scaffolding: Removing Clinical Noise
    28:31 | Intelligent Synthesis vs Data Mining
    29:13 | The Peer Challenge: How Do We Move 2–3x Faster?
    30:02 | Leadership Indecision Slows Transformation
    30:47 | Stop Optimizing Legacy Workflows
    31:46 | Final Message: Technology Isn't the Barrier Anymore

    Guests: Dr. Eve Cunningham, Dr. Howard Landa, Dr. Deepti Pandita
    Host:
    Gregg Malkary - Lighthouse Healthtech
    Cohost:
    Keith Washington - Companions in Courage Foundation
    Sponsored by:
    Simplifi Medical & Storage Systems Unlimited
    Audio/Video:
    Tim Jones - Health Nuts Media
    Marketing:
    Josh Troop - Troop-Creative
    Learn More at:
    www.beyond-blueprint.com

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    34 mins
  • EP45 - AMDIS Roundtable - Data Governance at the Point of Care
    Feb 15 2026

    In this AMDIS collaboration, Dr. Mark Pierce (former Parkview Health), Dr. Howard Landa (Adventist Health), and Dr. John Lee (HIT Peak Advisors) examine why data governance is ultimately a patient-care issue, not just an IT function. Drawing on real bedside decisions, EHR transitions, and conflicting metrics, they show how unclear definitions and hidden data create hesitation, workarounds, and loss of clinician trust. Together, they discuss the leadership commitment and investment required to improve data quality, and why clean data is the prerequisite for safe and meaningful AI in healthcare.

    Key Takeaways
    • Unclear data definitions slow care — clinicians pause, double-check, or guess at the bedside.
    • Data governance is a patient-safety function, not an IT committee exercise.
    • Most data problems are silent — staff create workarounds instead of reporting issues.
    • Different departments define the same metric differently, eroding organizational trust.
    • Leadership wants fast ROI, but governance requires long-term investment and persistence.
    • AI magnifies bad data — clean inputs matter more than advanced algorithms.
    • Use AI first to clean and structure data before deploying clinical AI tools.
    • Start governance with visible problems (e.g., length-of-stay definitions, data sharing).
    • Tie governance efforts to active initiatives to gain momentum and participation.
    • Organizations rarely advertise good governance — you see it in outcomes, not org charts.
    • Clinician trust is fragile; one bad data-driven decision can last for years.
    • Accessible, synthesized data enables faster decisions and real improvement cycles.
    Episode Highlights

    00:00 | Why Data Governance Gets Ignored
    02:01 | Data Governance as a Patient-Safety Issue
    04:25 | When Data Helps — and When It Slows Care
    06:29 | Too Much Information, Not Enough Clarity
    09:14 | The "Raiders of the Lost Ark" Data Warehouse Problem
    11:04 | Why Leaders Delay Governance Work
    13:06 | The Real Investment Required
    14:28 | The PD-Not-PDSA Cycle in Healthcare
    15:16 | AI Fails Without Clean Data
    16:55 | What Breaks When Definitions Differ
    18:05 | Bad Data at the Bedside: A Stroke Decision
    20:19 | How Trust in Data Is Lost
    23:13 | Silent Workarounds Across Hospitals
    25:18 | Where Organizations Should Start
    27:15 | Making Data Actionable for Clinicians
    29:26 | Governance as Organizational DNA
    31:24 | Aligning AI Governance With Data Governance
    32:13 | Use AI to Clean Data First
    34:15 | Bias, Training Data, and Clinical Risk
    36:29 | Final Message: When Rules Are Unclear, Care Suffers

    Guests: Dr. Mark Pierce, Dr. Howard Landa, Dr. John Lee
    Host:
    Gregg Malkary - Lighthouse Healthtech
    Cohost:
    Keith Washington - Companions in Courage Foundation
    Sponsored by:
    Simplifi Medical & Storage Systems Unlimited
    Audio/Video:
    Tim Jones - Health Nuts Media
    Marketing:
    Josh Troop - Troop-Creative
    Learn More at:
    www.beyond-blueprint.com

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    37 mins
  • EP44 - Beyond the Pilot: Scaling Ambient Listening at Sutter Health - Dr. Veena Jones and Stephanie Driscoll
    Feb 1 2026

    In this episode, we're joined by two leaders from Sutter Health who are scaling ambient listening across their enterprise: Dr. Veena (Goel) Jones, Chief Medical Informatics Officer, and Stephanie Driscoll, Vice President of Digital Implementation.

    In 2025 alone, Sutter onboarded more than 3,100 clinicians to ambient listening—moving well beyond pilot programs to true system-wide adoption. Together, they share what it takes to make that scale possible, from EHR integration and workflow redesign to governance, training, and change management.

    Key Takeaways
    • Ambient listening only scales when the EHR foundation is ready. Workflow standardization and template cleanup made enterprise adoption possible.
    • In 2025, Sutter onboarded more than 3,100 clinicians—moving ambient listening beyond pilot and into system-wide infrastructure.
    • AI adoption is operational, not just technical. Governance, enrollment processes, and structured onboarding determined success.
    • Clinicians pulled the technology. Ambient listening spread because it reduced cognitive burden—not because it was mandated.
    • Full Epic integration eliminated friction and accelerated both ambulatory and inpatient adoption.
    • Ambient listening is a gateway. Documentation is just the beginning—queued orders and future AI workflows depend on foundational readiness.
    Episode Highlights

    00:00 | Enterprise Change Management and Ambient Listening
    01:30 | Welcome to Beyond the Blueprint
    02:30 | Why Ambient Listening Is More Than Hype
    03:25 | Meet the Leaders: Sutter Health's AI Scale Strategy
    05:00 | Early Physician Reactions: "This Changed My Life"
    06:05 | From Pilot to Enterprise Enrollment
    07:40 | Standardizing Epic to Prepare for AI
    09:20 | Governance, Safety, and Clinical Oversight
    11:00 | Integrating Ambient Listening Directly into Epic
    13:30 | The Role of the Digital Academy in Scaling Adoption
    15:45 | Reducing Cognitive Burden at the Bedside
    18:00 | Scaling Across Ambulatory and Inpatient Settings
    20:30 | Structured Intake and Monthly Onboarding Waves
    23:00 | Protecting Coding Integrity and Revenue Cycle
    27:15 | Beyond Documentation: Orders and Workflow Automation
    29:00 | Measuring Impact: Charting Time and Pajama Time
    31:45 | Why Clinicians Pulled the Technology
    34:00 | Preparing the EHR Foundation for Future AI
    36:30 | What It Really Takes to Move Beyond the Pilot
    38:50 | Closing Thoughts: Ambient Listening as Infrastructure

    Guests: Dr. Veena (Goel) Jones, Stephanie Driscoll Host: Gregg Malkary - Spyglass Consulting Group Cohost: Keith Washington - Companions in Courage Foundation Sponsored by: Simplifi Medical Audio/Video: Tim Jones - Health Nuts Media Marketing: Josh Troop - Troop-Creative Learn More at: www.beyond-blueprint.com

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    39 mins
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