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Beyond the Handbooks

Beyond the Handbooks

Written by: The Travel Advisor's Handbooks
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About this listen

Welcome to Beyond the Handbooks — practical insight from the minds behind the manuals.


This is the podcast for travel advisors who want to think deeper, sell smarter, and build stronger businesses — beyond what fits on the page.


Hosted by the authors of the best-selling Travel Advisor Handbooks series - CLIA Hall of Famers Michael Akana and Christopher Grum, and Elite Cruise Counsellor Scott McAlister.


Each episode, we take the concepts you know, the challenges you face, and the questions you don’t always get clear answers to — and talk through what actually works in the real world.


Because our handbooks are just the beginning.


Let’s go beyond.

© 2026 Beyond the Handbooks Careers Economics Personal Success
Episodes
  • Client Folders

    Client Folders
    Feb 24 2026

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    Michael, Chris, and Scott explain what "client folders" are and how they can help you keep organized while also protecting yourself from mistakes or misunderstandings.

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    17 mins
  • A Deep Dive Into Our First Book: The Travel Advisor's Handbook

    A Deep Dive Into Our First Book: The Travel Advisor's Handbook
    Feb 17 2026

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    For those who may not have read it or are unfamiliar, Michael, Chris, and Scott share details on their first best-selling book - The Travel Advisor's Handbook.
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    30 mins
  • Getting to Know Us: Meet Chris Grum, ECC

    Getting to Know Us: Meet Chris Grum, ECC
    Feb 10 2026

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    In our second "get to know our team" episode, Michael and Scott interview their co-author Chris.
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    39 mins
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