Adrian Valdez spent 20+ years in military operations. Now he's applying battlefield planning to insurance claims. Learn why "one bullet at a time" beats multitasking, how to plan backwards, and why your claim process needs a rock drill.

In this episode of Beyond the Sketch, Brittany Harris (Sketch My Roof) sits down with Bryan Falchuk, TEDx speaker, bestselling author of "Do A Day," and President & CEO of PLRB. Brian shares how his "Do A Day" philosophy helps insurance professionals tackle overwhelm in high-pressure roles, why he photoshopped himself onto Oprah's couch (and what happened next), and how he's evolving PLRB to serve the next generation of claims adjusters. From discussing the power of asking for what you want to explaining why insurance "dinosaurs" are still thriving (spoiler: they can fly), Brian brings refreshing perspective on disruption versus evolution, building healthy cross-departmental relationships, and why curiosity is the secret ingredient to both career success and personal fulfillment. Plus: hear why your parrot might actually be a dinosaur.

Julian Badillo didn't take the traditional path to becoming one of the youngest NACA board members and an Xactimate Mobile trainer for Pilot Catastrophe—he sent 300+ emails in a single month, turned grief into purpose, and bet on himself when others doubted. In this episode, Julian breaks down his mobile-first workflow from front door to closed claim, shares why AI is both threat and advantage to adjusters, and explains how he built his career on Facebook groups and stubborn persistence. From The Sims to sketch AR, from Puerto Rican pronunciation debates to the ethics of large language models, Julian brings raw honesty about the feast-or-famine reality of independent adjusting while showing exactly how to create opportunities when storms aren't hitting. Plus: the father voicemail story you need to hear, why seasoned adjusters get estimates wrong, and the billboard message inspired by his late brother Ryan. Whether you're struggling to break in or looking to level up your exact mobile game, Julian's "all in" philosophy might be exactly what you need to hear.

Key Topics:

• Xactimate Mobile workflow and sketch AR capabilities
• AI tools in adjusting (ChatGPT, Xact AI, Google Notebook LM)
• Building a career through networking and volume outreach
• The future of independent adjusting post-2024 hurricane season
• Common estimating mistakes from rookies to veterans
• Training, consulting, and alternative career paths in insurance

Guest: Julian Badillo – Xactimate Mobile Trainer & Consultant, Pilot Catastrophe | NACA Board Member