Episodes

  • The Jobs You Don’t See — Year-End Reflections | BioClean Unfiltered | Ep 16
    Dec 16 2025

    In Episode 16 of the Unfiltered Podcast, host Rhea Toles sits down with Dawn Wight, a key member of the Bio Clean team, for an honest, unfiltered year-end conversation about the realities of trauma cleanup, hoarding cases, and the emotional weight behind the work most people never see.As Bio Clean wraps up 2025, Rhea and Dawn reflect on some of the most challenging jobs of the year — including hoarding situations, meth and fentanyl contamination, unattended deaths, homicides, and law enforcement cleanups. They discuss how these cases impact technicians, families, and communities, and why compassion, humor, and mental health support are essential in this line of work.This episode also dives into:• What hoarding jobs really look like beyond TV shows• The emotional toll of trauma cleanup on technicians• Working closely with law enforcement and social services• The launch and purpose behind PCI Construction• Accessibility-focused construction services• Personal growth, sales, and business development at Bio Clean• Looking ahead to goals and growth in 2026This conversation is raw, real, and grounded in humanity — offering insight into both the business side and the heart behind Bio Clean’s work.:headphones: Whether you’re in property management, construction, social services, or just curious about what happens behind the scenes, this episode sheds light on an industry few understand, but many depend on.:point_down: Comment below with topics you want covered in future episodes or guests you’d love to hear from.:envelope_with_arrow: Interested in being on the podcast? Email your pitch to support@biocleanwa.comCheers to growth, reflection, and an unfiltered 2026.#UnfilteredPodcast#PodcastEpisode#PodcastLife#WomenInPodcasting#RealConversations#UnfilteredTalk

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    43 mins
  • Women in Trades: Erin Ennis on Community, Confidence & Changing the Industry | BioClean Unfiltered
    Nov 25 2025

    In this powerful episode of BioClean Unfiltered, Rhea and Dawn welcome Erin Ennis, owner of Energy Exteriors NW, for a conversation that’s equal parts inspiring, honest, and deeply community-focused. Erin shares her journey from growing up in Lynnwood to becoming a respected leader in the home-exterior construction industry—a field still largely dominated by men. Erin opens up about• how she accidentally fell into construction but discovered her passion,• why windows and siding are more about health than aesthetics,• the challenges and advantages of being a woman in the trades,• how she leads a mostly female staff with compassion and integrity,• and why community service—especially Clothes for Kids, Habitat, and local nonprofits—is at the heart of everything she does. She also talks about growing her business since 2014, surviving the chaotic boom of the COVID home-improvement wave, the importance of business coaching, and defining success through helping others. This episode is packed with wisdom for business owners, tradeswomen, leaders, and anyone passionate about serving their community. Tune in for:✨ Real talk about female leadership in construction✨ Emotional intelligence in home services✨ Advice for young women entering the trades✨ Why giving back is the most important part of business✨ And some hilarious stories—from big ’80s hair to JCPenney glamour shots🎙️ Guest: Erin Ennis, Owner – Energy Exteriors NW🎙️ Hosts: Rhea Toles & Dawn Wright

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    46 mins
  • The Bio Clean Origin Story with Josh & Rhea | BioClean Unfiltered
    Nov 11 2025

    In this candid and heartfelt episode, Bio Clean founders Rhea and Josh Toles sit down for the first time as podcast guests together to share the real story behind their family-run biohazard cleanup company — from its unlikely beginnings to its mission-driven purpose today. Josh opens up about the moment he realized there was a need for trauma and death cleanup services, his first unforgettable scene, and how Bio Clean grew into a company that blends restoration work with deep compassion for families in crisis. Together, they discuss:* How Bio Clean started as a vision in Josh’s teenage years* The emotional reality of cleanup scenes, mental health, and grief support* Why proper training and certification matter in drug remediation* What it’s *really* like working with your spouse every day* Raising a family while building a business with purpose* The future of Bio Clean — growth, advocacy, and legacyYou’ll also hear stories about their kids working in the business, their employee culture of giving back, and why the couple believes success is measured in happiness, not fame or followers. Whether you're interested in entrepreneurship, mental health advocacy, crime scene cleanup, or what it takes to run a company rooted in purpose — this episode is raw, real, and full of heart.

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    48 mins
  • The Bio Dawn Takeover | BioClean Unfiltered | Ep 13
    Nov 4 2025

    In this episode of BioClean Unfiltered, Dawn takes the host’s chair to interview Rhea, owner of Bio Clean, about her incredible journey from a 24-year career in escrow and title to leading one of Washington’s most compassionate biohazard and restoration companies.Rhea shares what it was like to take a leap of faith—leaving a stable, successful career to grow Bio Clean alongside her husband, Josh. Together, they’ve built a family-run, woman-led business grounded in empathy, integrity, and service.From launching BCI Construction to expanding trauma cleanup and accessibility services, Rhea opens up about the challenges, lessons, and deep purpose behind Bio Clean’s mission to help people heal after hardship.🎧 In this episode:Rhea’s leap from corporate life to entrepreneurshipHow compassion became Bio Clean’s competitive edgeThe growth of BCI Construction and ADA home modificationsBalancing family, business, and community impactEducating the public on fentanyl safety and trauma response#BioClean #WomenInBusiness #Leadership #Restoration #FamilyBusiness #CompassionInAction #Podcast #Inspiration

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    42 mins
  • The Bio Dawn Takeover | BioClean Unfiltered | Ep 13
    Oct 28 2025

    In this episode of BioClean Unfiltered, Dawn takes the host’s chair to interview Rhea, owner of Bio Clean, about her incredible journey from a 24-year career in escrow and title to leading one of Washington’s most compassionate biohazard and restoration companies.Rhea shares what it was like to take a leap of faith—leaving a stable, successful career to grow Bio Clean alongside her husband, Josh. Together, they’ve built a family-run, woman-led business grounded in empathy, integrity, and service.From launching BCI Construction to expanding trauma cleanup and accessibility services, Rhea opens up about the challenges, lessons, and deep purpose behind Bio Clean’s mission to help people heal after hardship.🎧 In this episode:Rhea’s leap from corporate life to entrepreneurshipHow compassion became Bio Clean’s competitive edgeThe growth of BCI Construction and ADA home modificationsBalancing family, business, and community impactEducating the public on fentanyl safety and trauma response#BioClean #WomenInBusiness #Leadership #Restoration #FamilyBusiness #CompassionInAction #Podcast #Inspiration

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    42 mins
  • Building a Business That Works for You | Bio Clean Unfiltered Ep. 12
    Oct 14 2025

    In this episode of Bio Clean Unfiltered, host Rhea Tolles sits down with Nikki Hermann, a Snohomish County web developer and educator who went from the National Park Service to running her own thriving web strategy and development business.Nikki shares her journey from studying biology and working in the great outdoors to teaching herself how to code and eventually launching a successful web development and education brand that empowers small business owners to take control of their digital presence.Together, Rhea and Nikki dive into:How Nikki transitioned from Park Ranger to entrepreneur.What it’s really like to build a business as a solopreneur with ADHD.How to fight imposter syndrome and find your confidence.The biggest mistakes small businesses make with their websites (and how to fix them).Why your website should be your best salesperson — not just a digital business card.The importance of mobile-first design, authentic marketing, and keeping your site up-to-date.This episode is packed with honesty, practical tips, and encouragement for anyone building a business from scratch — especially those trying to do it all themselves.

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    49 mins
  • Meet Dawn: From Real Estate Hustle to Biohazard Business Development | Bio Clean Unfiltered Ep. 11
    Sep 30 2025

    In this episode of Bio Clean Unfiltered, host Rhea Tolles sits down with her longtime friend and Bio Clean’s newest Business Development Manager, Dawn. 🌟Dawn shares her journey from growing up in Alaska to thriving in real estate, banking, and running her own notary business—before making the leap into the biohazard industry. She talks about her first-hand experiences with hoarding cleanups, suicide scenes, and crime-related trauma, and how empathy, trust, and resilience play a vital role in helping families through their most difficult moments.Together, Rhea and Dawn dive into:What makes Bio Clean different from other remediation companies.Why building trust and relationships matters more than just making a sale.How Dawn’s networking superpower helps her connect with the community.The challenges of balancing emotional work with personal well-being.Why it’s never too late to pivot, take risks, and follow your heart into a new career.This episode is full of honesty, grit, and encouragement for anyone navigating career changes—or simply looking for hope in the hardest situations.

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    44 mins
  • BioClean Unfiltered | Episode 10 | Lisa Quino Wellness
    Sep 2 2025

    Finding Healing and Resilience Through Horse Wisdom and WellnessIn the latest episode of Bio Clean Unfiltered, host Rentals sits down with Lisa Quinto, founder of Lisa Quinto Wellness, to explore how nature, horses, and intentional self-care can help people overcome trauma, addiction, and life’s greatest challenges. Lisa’s story is one of perseverance, resilience, and transformation, and her work offers practical lessons for anyone seeking healing and growth.The episode highlights a simple but profound truth: healing doesn’t always come from doing more—it often comes from slowing down, being present, and allowing ourselves to feel. Through horse wisdom and her compassionate coaching, Lisa Quinto shows how anyone can rebuild after loss, restore broken boundaries, and remodel their lives with strength and authenticity.If you’d like to learn more about Lisa’s work, upcoming retreats, or book a session, visit https://lisaquintowellness.com/

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    52 mins