Episodes

  • The Client Experience

    The Client Experience
    May 10 2021
    What is a client? Is there a difference between a client and a customer? On today's episode, we dive into this distinction and talk about 3 potential kinds of clients. Also, how do you take someone thru the steps from being a transactional customer, to a client, to a RAVING FAN.
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    22 mins
  • Who is Buchanan?

    Who is Buchanan?
    Apr 22 2021
    This scratches the surface of who we are at Buchanan and how we got to where we are.
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    14 mins