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Building Scale

Building Scale

Written by: Will Foret Justin Neagle
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We interview successful Architecture, Engineering, and Construction (AEC) business leaders to learn how they use people, processes, and technology to scale their businesses.Copyright 2026 Building Scale Economics Leadership Management Management & Leadership
Episodes
  • Resilience Beyond Injury: Knowing When To Slow Down And Double Down with Steven Whitehouse, Southeastern Tank

    Resilience Beyond Injury: Knowing When To Slow Down And Double Down with Steven Whitehouse, Southeastern Tank
    May 19 2026
    Steven Whitehouse, COO of Southeastern Tank, shares his journey in the construction industry, detailing his path to joining the company and its growth. He discusses Southeastern Tank's niche services and the importance of aligning hires with core values for talent retention. Steven highlights the significance of a family culture, loyalty, and leadership development. The conversation covers strategic acquisitions, expansion into chemicals and water treatment, and the lessons learned from these experiences. Steven also delves into technology and process improvements, including implementing AI like ChatGPT, and the challenges of technology adoption. The episode concludes with Steven's advice and contact information.
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    55 mins
  • Like Couples Therapy: Innovating The GC/Sub Financial Dynamic with Claire Wilson, Siteline

    Like Couples Therapy: Innovating The GC/Sub Financial Dynamic with Claire Wilson, Siteline
    May 12 2026
    Claire Wilson shares her journey from general contractor to founding Siteline, tackling challenges like cash flow and "pay when paid" contracts. She discusses retention issues, delayed payments, and the struggles subcontractors face, stressing the need to educate them on lien rights and paperwork. Claire offers insights on trust-building, community feedback, and supporting specialty trades. The episode explores scaling from residential to commercial projects and the financial toll of prolonged payment cycles. Claire explains Siteline's role as a billing command center and suggests improvements for construction payment processes, wrapping up with closing remarks and contact info.
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    34 mins
  • Honesty in Business: Truth Delayed Is Leadership Betrayed with Chris Ball, John W. McDougall Co.

    Honesty in Business: Truth Delayed Is Leadership Betrayed with Chris Ball, John W. McDougall Co.
    May 5 2026
    Chris Ball shares insights on the construction industry, contrasting practices in South Africa and the US. He emphasizes leadership principles, balancing people and processes for business success. The discussion explores enhancing project management through data visibility and using Smartsheet for data management. Chris discusses software customization, reliability, and the challenges of standard versus custom solutions. He also covers evaluating software, stress-testing demos, and cost assessments for small companies. Chris touches on employee motivation, performance bonuses, and concludes with advice for young professionals and thoughts on trust in outsourcing within the AEC industry.
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    1 hr and 1 min
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