Building Trust Before Crisis: Inside Octagon Cleaning & Restoration | The Summit Podcast
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Building Trust Before Crisis: Inside Octagon Cleaning & Restoration | The Summit Podcast
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In this episode of The Summit Podcast, host Bob Turner sits down with Robin Mullins of Octagon Cleaning and Restoration, a family-owned restoration company serving Maine and New Hampshire for more than 23 years.
Robin shares what it takes to build a trusted restoration business in an industry where clients are often dealing with some of the most stressful moments of their lives. From working with insurance adjusters to minimizing emotional and physical disruption during restoration projects, this conversation highlights the importance of relationships, consistency, and community involvement.
The discussion also dives into Octagon’s Ice Fishing Derby, a long-running community fundraiser that supports local charities and reinforces the company’s belief in giving back to the communities they serve.
If you’re a contractor, restoration professional, or local business owner looking to grow through trust, reputation, and service, this episode delivers real-world insight from a business that has stood the test of time.
Restoration Business Octagon Cleaning Family Owned Business Local Business Community Engagement Insurance Restoration Contractor Podcast Small Business Leadership Maine Business Summit Podcast