Kelly Bayer Rosmarin is drawn to complex problems – from scaling AI agents to reimagining how technology can support Australians as they age.

In this episode, Kelly sits down with Sanjay Chari to explore the challenges occupying​ her thinking today, drawing on a career spanning banking, telecommunications, technology, health, wealth and care.

Kelly shares her perspective on what it will take to manage AI agents at scale, why the hardest problems are often the most energising, and the principles that shape how she approaches teams and personal growth.

BCG maintains a professional relationship with the company represented by this episode’s guest.

Chapters:

00:00 Are We Taking the Power Out of AI?

00:43 The Appeal of Solving Hard Problems​

03:33 Culture and Purpose in Practice

07:37 What Makes a Business Resilient?

10:20 Inside the World of AI Agents

12:24 Taking AI Agents From Experiment to Scale

14:32 The Opportunity at Australian Unity

16:43 Rethinking How Australia Ages

18:27 Using AI to Spot Problems Before They Happen

19:59 Challenge, Support and Strong Teams

20:50 Making Time for What Matters​

22:30 The 50/50 Approach to Career Growth

24:21 Making the Most of Every Opportunity

In a world of constant change, what should leaders hold on to?​

In this episode, Phillip Benedetti, Former Managing Director & Partner at BCG and now Consultant at Spencer Stuart, joins Sanjay Chari to explore how strategy is changing in an era of AI, geopolitical uncertainty and constant disruption.​

Drawing on his experience helping organisations navigate growth and innovation, Phillip shares why purpose should guide every strategic decision, how leaders can balance long term thinking with continuous adaptation, and why trust and psychological safety remain the foundations of high-performing teams.

Chapters:

00:00 Introduction​

01:30 From Scientist to Strategy Consultant​

03:55 The End of Set-and-Forget Strategy​

07:00 Purpose Before Growth​

10:35 Navigating AI Without Losing Focus​

14:50 The Competitive Advantage of Time​

18:03 Innovation, Risk and Long-Term Value​

25:07 Building Teams That Thrive on Trust​

30:17 Going Beyond Client Expectations​

31:23 Sustaining High Performance​

35:07 Final Reflections

In this episode of Business & Beyond, Sanjay Chari sits down with Caryn Katsikogianis, former Chief People Officer at Woolworths, for a conversation on leadership, culture, and the future of work.​

Drawing on her decades-long career in people leadership, Caryn reflects on what it takes to build trust, lead with purpose, and navigate change in complex organisations.​

The conversation also explores how AI is reshaping the way work gets done — and why the next wave of transformation will depend not just on technology, but on the teams closest to the work.

Chapter markers:

00:00 Introducing Caryn Katsikogianis​

04:24 Leading through challenge and what great leadership lookslike in a crisis​

09:14 Can empathy and connection be learned?​

10:32 Calling out poor leadership and finding courage​

13:48 How business culture has changed​

15:40 Why AI is fundamentally changing work​

18:47 Building AI confidence across teams​

20:58 Why AI needs to start with strategy​

22:51 From top-down change to team-led transformation​

23:51 Balancing AI speed, risk and governance​

24:45 How successful organisations will scale AI​

25:40 What AI means for talent and future skills​

27:10 Why Caryn is optimistic about the future of work​

28:09 Caryn’s next chapter​

29:18 Advice for the next generation​

30:19 Final reflections