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CX Accelerator Show

CX Accelerator Show

Written by: CX Accelerator
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The CX Accelerator Show is dedicated to the growth and development of customer experience professionals at every stage of their career journey. Through candid conversations, practical insights, and stories from leaders across the industry, we explore what it takes to build meaningful careers, lead with impact, and elevate the future of CX. Whether you're breaking into the field or leading enterprise transformation, this podcast is for you!

2026 CX Accelerator Careers Economics Personal Success
Episodes
  • From Imposter to Influencer: How CX Leaders Find Their Voice

    From Imposter to Influencer: How CX Leaders Find Their Voice
    May 21 2026

    This episode explores the journey of stepping into the spotlight in the CX industry, overcoming imposter syndrome, and building confidence through public speaking. Guests share personal stories, practical tips, and encouragement for professionals eager to share their insights and grow their influence.

    Resources

    CX Accelerator Community - https://cxaccelerator.com

    Toastmasters International - https://www.toastmasters.org

    Enterprise Connect Conference - https://www.enterpriseconnect.com

    Black Rifle Coffee Company - https://www.blackriflecoffee.com

    Guest links

    LinkedIn - https://linkedin.com/in/beth
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    29 mins
  • Building Trust and Community in CX

    Building Trust and Community in CX
    May 8 2026

    This episode explores the importance of community, trust, and authentic leadership in the evolving landscape of customer experience (CX). Leaders share practical strategies for fostering psychological safety, managing burnout, and building meaningful connections in remote and hybrid work environments.


    This week's guests include: Rob Dwyer & Luke Jamieson

    Resources:

    Radical Candor by Kim Scott - https://www.amazon.com/Radical-Candor-Revolutionize-Relationships-Communicate/dp/1250103509

    Collective Genius by The Table Group - https://www.amazon.com/Collective-Genius-Unlocking-Group-Intelligence/dp/1119546994

    CX Accelerator Community - https://cxaccelerator.com/

    Rob Dwyer - LinkedIn - https://www.linkedin.com/in/robdwyer/

    Luke Jamieson - LinkedIn - https://www.linkedin.com/in/luke-jamieson/

    Erica Marois - LinkedIn - https://www.linkedin.com/in/ericamarois/

    Nate Brown - LinkedIn - https://www.linkedin.com/in/cxaccelerator/
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    36 mins
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