Karen Smallwood, Product Manager in Connected Services BC, BC Public Service.

Karen Smallwood has an eye for how to use BI to save lives! Her capstone project team tackled organ donation from a new angle: It turns out many people assume they're registered donors when they're not! Drawing on her work in emergency management, Karen shares BI barriers faced by folks trying to prevent, prepare for, respond to, or recover from emergencies. She also tells us about Connected Services BC, which will majorly reduce sludge for the people of BC.

Faraz Haqqi, Principal Behavioral Designer at ideas42.

Even highly skilled workers can struggle to find work. Faraz Haqqi provides a snapshot of ideas42’s projects tackling this challenge from Rwanda to Jamaica to Malaysia to the US. The projects approach the problem from a number of different angles, including helping employers provide apprenticeships and internships, helping training programs synch their curricula with market needs, and helping jobseekers complete job placement programs.

Katherine Flaschen, Principal Behavioral Designer at ideas42.

ideas42's Katherine Flaschen explains how to tackle complex challenges like "improving educational outcomes" by using a step-by-step process and focusing on meaningful, movable, and measurable behaviours. To illustrate, Katherine shares a project using social norms and present bias to encourage caregivers to enroll girls in school. Katherine also shares key advice like centring target populations and building partner capacity to increase impact.