According to CIHI’s new report on the state of Canada’s health workforce, 5.7 million Canadians don’t have a primary care provider. In this episode, host Avis Favaro talks with Emily Stevenson, the director of Practice and Policy with the Ontario Physiotherapy Association, and family physician Dr. Alexander Glover about one way to ease pressures on family doctors due to an aging and injured population. It’s a growing trend in Canada and other parts of the world known as first-contact physiotherapy: allowing patients to see a physiotherapist when they have back and joint pain, arthritis and sports injuries instead of waiting to see a doctor. Studies show that first-contact physiotherapy helps patients faster — and at a lower cost to the system — while freeing up primary care providers for other patients in need.

This episode is available in English.

Episode transcripts can be found on our podcast web page.

Learn more about the Canadian Institute for Health Information (CIHI).

Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.

Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.

When you call 911, police, fire or paramedics respond. But did you know they have no access to any medical information before they arrive? They’ll only get it at the scene — if you’re conscious and can tell them, if someone else is there, or if you have a medical bracelet or card with details. But even then, studies show the information, which is relayed by phone, takes an average of 7 minutes from dispatch, which delays medical treatment.

In this episode, host Avis Favaro talks with Leslie McGill, president and CEO of MedicAlert, about a world-first experiment with Ottawa’s emergency services to get 911 dispatchers access to health data, not when first responders reach the patient, but in the blink of an eye.

This episode is available in English.

Episode transcripts can be found on our podcast web page.

Learn more about the Canadian Institute for Health Information (CIHI).

Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.

Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.

New data shows that 2 in 5 Canadians say they aren’t getting any or enough mental health care to improve their lives. Host Avis Favaro talks about a first, and historic, step for mental health in Canada. Data collected from a new agreement between Ottawa and the provinces and territories is being used to measure how mental health services in the community are being delivered — and how new targeted funding is improving those services.

You’ll hear from 3 people committed to improving mental health services. Sachin Latti is a first responder from Vancouver who ran across Canada to raise attention and funds for mental health services. He says he witnessed mental health issues and substance use that were off the charts. Cheryl Chui is the lead on CIHI’s Taking the pulse report on wait times for counselling and the disconnect between hospital care and follow-up in the community. And Dr. Kevin Young is highlighting a remarkable project that has cut hospital readmissions for severe mental health crises by 400%.

Explore the Taking the Pulse, 2025 report here.

This episode is available in English.

Episode transcripts can be found on our podcast web page.

Learn more about the Canadian Institute for Health Information (CIHI).

Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.

Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.