Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Matt Leone & Steve Roessler

Welcome back to DC20 Unlocked, a series with Drive Centric & the Car Guy Coffee Podcast dedicated to the people, platforms, and events shaping the future of the automotive industry. This is your exclusive access to the minds behind DriveCentric and the key players who are empowering dealerships to win with next-level technology and data. Each episode is designed to help you unlock new solutions and elevate your business.

In this episode Lou Ramirez and Fred Leonard are excited to welcome Matt Leone and Steve Roessler from DriveCentric to discuss the remarkable developments and upcoming events for 2026. The conversation highlights DriveCentric's relentless drive for integration and innovation, the exciting products and partnerships set to be unveiled at NADA 2026, and the highly anticipated Live with Drive and Friends after-party. This episode is packed with insights into AI, CRM advancements, and the importance of continuous learning and growth in the automotive industry. Register for DriveCentric's VIP product unveiling to stay ahead of the game!

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Dealer Pay Live “The Customer Experience” Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode Lou Ramirez and Fred Leonard are excited to welcome Julie Douglas, President and CEO of Dealer Pay, to discuss the importance of customer experience in the automotive industry. Julie shares insights on creating smooth workflows, enhancing payment processes, and the significance of evolving with technology to meet consumer needs. The episode dives into how dealerships can prepare for 2026 by embracing change and improving their systems for a better customer experience. Tune in to learn how to keep your dealership ahead in the rapidly changing automotive landscape. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com

Coffee and a Conversation with Katie Mares and Alison Rank

Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.

In this episode Lou Ramirez and Fred Leonard are excited to welcome two dynamic guests, Katie Mares and Allison Rank, who are revolutionizing customer experiences in the automotive industry. The discussion centers on the importance of adapting and creating five-star customer experiences, with insights from Katie and Allison's new venture, NOW is Non-Negotiable. They emphasize the significance of understanding customer expectations, learning from diverse industries, and consistently delivering exceptional service. Tune in to discover how to elevate your customer interactions and join the movement to transform the automotive landscape.

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