Episodes

  • SHIFT HAPPENS: EP. 33: Its not about the Peak, its about the Rebound w/Amy Bahlo

    SHIFT HAPPENS: EP. 33: Its not about the Peak, its about the Rebound w/Amy Bahlo
    Apr 14 2026
    20 years. One company. Zero shortcuts. In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that motion globally with Google. This episode isn’t just about big numbers—it’s about what actually builds a career that lasts. Amy gets real about the moments that didn’t go her way—and why missing a role she knew was hers became the catalyst for something bigger 💥 rethink setbacks. She shares how owning outcomes, seeking hard feedback, and staying relentlessly coachable became her edge 🚀 grow faster (and smarter). And she breaks down how co-sell and cloud marketplaces are opening entirely new paths to win 🌱 tap into where the real growth is happening. Her mindset is simple—and powerful: it’s not about the peak, it’s about the rebound.
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    48 mins
  • Accessing Health with Data: Mercy Ships & Milton Keynes | Tech Unscripted

    Accessing Health with Data: Mercy Ships & Milton Keynes | Tech Unscripted
    Apr 14 2026
    How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging the gap in underserved regions and optimizing clinical decision-making.
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    37 mins
  • 404 Script Not Found: AI Agents

    404 Script Not Found: AI Agents
    Apr 9 2026
    Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her. We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just a genius. From setting up agents in Webex's AI Agent Studio to managing your new digital employees, we have your AI strategy covered (we think). Guys...it's been a year. If you haven't given us a click, this is your sign: https://www.cisco.com/site/us/en/solutions/small-business/index.html
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    12 mins
  • SHIFT HAPPENS-EP.32: Feedback is a Gift - But you have to Open It w/Gary Wolfson

    SHIFT HAPPENS-EP.32: Feedback is a Gift - But you have to Open It w/Gary Wolfson
    Apr 7 2026
    In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice. This isn’t just a story about partner programs—it’s a masterclass in trust. Gary breaks down the difference between listening and hearing (and why partners know instantly which one you’re doing), and introduces a simple but powerful framework: listen → interpret → act → be accountable. Sounds simple… until you try to do it at global scale, across thousands of partners, in the middle of massive change. What unfolds is a story of courage, vulnerability, and consistency—where trust wasn’t built through words, but through action, rhythm, and follow-through. From early skepticism in Dublin to confidence at Partner Summit, this episode captures the real shift: when feedback stops being a checkbox and becomes your identity. Why listen: • 🎯 Learn the 3-part framework that turns feedback into real action (and trust) • 🤝 Understand why “listening vs. hearing” is the difference between credibility… and noise • 🚀 See how co-design, done right, becomes a true competitive differentiator—not just a buzzword Let’s make shift happen #CiscoShiftHappensPodcast
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    41 mins
  • When the Cloud Goes Down: Unpacking Recent SaaS Disruptions

    When the Cloud Goes Down: Unpacking Recent SaaS Disruptions
    Apr 6 2026
    The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage. ——— CHAPTERS 00:10 Intro 00:52 Cloudflare 08:38 Salesforce 13:27 Outage Trends: By the Numbers 15:34 Get in Touch ——— Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login required): - Cloudflare: https://apfjyufeawshlcxbsvhsicakwoupobbf.share.thousandeyes.com/internet-insights/views/?roundId=1771612800&metric=interfaces&scenarioId=outageTraffic&filters=N4IgZglgNgLgpgJwM4gFygIYActQgYwxggHsA7AERIFsMIyAVDAczQG0BdAGhG1wKKkyAeQCuMFnADK%2BEljjsQAQQBiKgKIBhBuooB9HVIZ7hAJT0BJAHJ7NShkoAywgOIhuvJGXYBGAMwBAKxcAEwADACcIQAsIR4wCBhgkPhiEszSsvKKqhraugbqRibm1rb2Tq7uAL7VQA - Salesforce: https://awzppfpqlujxnslfkbxhmhbdtpkugkks.share.thousandeyes.com/network-app-synthetics/views/?testId=8329769&startTime=1773723600&detailId=map&metrics=httpAvailability&timelineWindow=1773702000,1773744000&prefixId=13533839 
 For additional insights, check out the links below: 
- The Internet Report’s latest blog: insert-URL?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep133_podcast 
- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep133_podcast ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes ——— ABOUT THE INTERNET REPORT This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on your favorite podcast platform: - Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526 - Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official
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    16 mins
  • 404 Script Not Found: What's Your Personal Brand?

    404 Script Not Found: What's Your Personal Brand?
    Apr 2 2026
    We jump right in by asking a deceptively simple question: do you have a personal brand, and if so...what is it? That quickly turns into Kat and Ian accidentally hyping each other up, questioning their professional identities, and landing on the idea that being good at work starts with being a good human. Ian explains why he’s sending out 360 feedback surveys “because he’s insecure,” while Kat defends her commitment to being on time (something Ian can't comment on...) Then we get into actual tips: how personal brands are built day by day. From accountability and consistency to perception and reputation, this episode is all about how people experience you at work — and why that matters more than ever in a virtual world. If you found this insightful, funny, or just like us...give us a click to keep the show funded! https://www.cisco.com/site/us/en/solutions/small-business/index.html
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    17 mins
  • Cisco Tech Stories - ep 33 - The Rice and Shine of eBPF

    Cisco Tech Stories - ep 33 - The Rice and Shine of eBPF
    Apr 1 2026
    In this episode, we interview Liz Rice, a contributor to eBPF. She tells us what this technology means for the linux kernel but also for future security app, for kernel observability and last but not least for container networking. A technology so good it's even coming to Windows.
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    47 mins
  • AI for Retail: Boost Sales with Predictive Data Analytics | Tech Unscripted

    AI for Retail: Boost Sales with Predictive Data Analytics | Tech Unscripted
    Mar 31 2026
    Unlock AI for Retail and Predictive data analytics success with Samsoe Samsoe and Cisco Meraki. In this episode of Tech Unscripted, Bryan Jones (SVP, Cisco) sits down with Simeon Solarsky, Head of IT and Operations at Samsoe Samsoe, to explore how to bridge the gap between online presence and brick-and-mortar stores. We dive deep into how leveraging Predictive data analytics and modern infrastructure like Wi-Fi 7 can turn IT from a cost center into a powerful engine for growth.
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    23 mins