In the Season 2 premiere of Commerce Corner, we kick off our series on technology roadmaps with Rick Rigby, Chief Technology Officer at Atlantis Management Group.

Rick takes us behind the scenes and shares how his team at Atlantis approaches digital transformation and the process of creating and executing their roadmap. He provides some actionable next steps for retailers looking to build out digital commerce channels, AI products, and any large scale technical initiative.

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In Episode 11, Lula Commerce Co-founder and CEO, Adit Gupta, joins President and CRO, Justin Jackson, to share insights from recent industry events, highlighting retailers' growing concerns around rising operational expenses and shrinking margins. Discover how digital strategies, especially AI-driven automation, can dramatically reduce hidden costs—from managing online orders and tablet uptime to proactive customer service. Plus, learn about Lula's groundbreaking Operators platform, a first-of-its-kind marketplace of AI agents designed specifically to streamline convenience store operations and drive profitability.

In this episode of Commerce Corner, Justin Jackson sits down with Kristin Sword from Jacksons to discuss how the company is expanding its digital strategy. Kristin shares insights on launching a new mobile app, rolling out a loyalty program, and scaling third-party delivery with Lula.

Looking ahead to 2025, Jacksons is focused on leveraging its new digital tools, expanding first-party ordering, and enhancing personalized customer experiences. Kristin also teases future innovations, including potential retail media network initiatives.

Tune in for a behind-the-scenes look at how Jacksons is modernizing convenience retail while staying true to its brand.