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Complexity Must Not Be a Barrier to Change

Complexity Must Not Be a Barrier to Change

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"Get your hands dirty." That is not a command usually heard inside the HQ of a major bank, but it was one of the main messages for the audience at ING's Orange live – The Future of Payment event. Here, Annelinda Koldewe, ING's Head of Payments and Cash Management reflects on the bank's recent flagship webinar.

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