In this episode of Compliance Conversations, host CJ Wolf sits down with Jill Fallows Macaluso, Corporate Vice President and Chief Compliance Officer at Novo Nordisk, to explore how ethical culture, psychological safety, and empowered risk-taking can transform compliance from a regulatory obligation into a strategic asset.

Jill shares insights from more than two decades in a highly regulated industry, discussing how organizations can move beyond check-the-box compliance and build cultures that foster trust, innovation, and sustainable business results.

In this episode, you’ll learn:

• Why ethical culture consistently correlates with stronger business performance
• How psychological safety strengthens both compliance and innovation
• What “risk-based decision-making” really looks like in practice
• How leaders can empower teams without sacrificing accountability
• Why inclusion is foundational to ethical, high-performing organizations

Whether you’re a compliance officer, legal leader, or executive, this conversation offers practical guidance for building a culture where people feel safe to speak up, take smart risks, and do the right thing.

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In this episode of Compliance Conversations, healthcare compliance expert Jessica Zeff, the Founder & CEO of Simply Compliance, shares real-world insight into why structured, electronic case management is essential for demonstrating compliance, managing risk, and responding efficiently to audits and investigations.

What You’ll Learn

• What compliance case management actually looks like in practice
• Why consistency and categorization matter for risk analysis
• Common mistakes organizations make when handling compliance cases
• How case management supports audits, investigations, and leadership reporting
• Why even basic systems are better than none

Who Should Listen

Compliance officers, privacy professionals, legal teams, audit teams, and anyone responsible for managing compliance or incident investigations.

About Jessica Zeff:

Jessica Zeff is the CEO & Founder of Simply Compliance, a healthcare compliance consulting firm specializing in regulatory compliance, privacy, and risk management. A strategic leader with nearly 25 years of experience, Jessica is skilled in building compliance programs, translating complex regulations into actionable strategies, and mitigating compliance risks through proactive program development and data-driven decision making.

Jessica is also an experienced speaker and educator, having delivered presentations and webinars for the Health Care Compliance Association (HCCA) and numerous healthcare partners on topics ranging from privacy and data security to compliance risk management. She is the creator and host of the Compliance Deconstructed podcast, where she explores practical approaches to healthcare compliance, and the author of the popular blog series Olivia’s Compliance Diaries, which brings real-world compliance lessons to life through storytelling.

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Critical care coding isn’t just about time at the bedside. In this new episode of Compliance Conversations, CJ Wolf and Maya Turner discuss how recent CPT® guidance expands what’s billable, from telehealth consults to pre-arrival care coordination.

Key Takeaways:

• When critical care starts (and where it doesn’t)
• CPT® vs. CMS Guidance— and what happens when they differ
• How to handle transport, telehealth, and overlapping E/M services
• Ways to help providers feel recognized — even when the answer is “no”

Here is a link to the OIG audits referenced in the episode.

You can read Maya’s book, Billable: The Revenue Cycle Professional's Guide to Branding, for more insights.

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