This week on Conflict Managed we welcome Lucy Standing. Together we explore:

• Internal and external networking
• Her new book, Age Against the Machine: New Rules for Working in an Ageist World
• Continuing career conversations at work
• Agism at work
• Assume good intent, then have the conversation anyway

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Lucy Standing is a Chartered Psychologist, founder of Brave Starts, and Vice Chair of the Association for Business Psychology. She was previously Global Head of Recruitment in the Investment Bank and Strategy Consulting sectors across JP Morgan and LEK consulting.

Lucy is co-author of Age Against the Machine, a book that argues the talent shortage gripping British business isn't a talent problem - it's a filtering problem. The most experienced, emotionally intelligent, highest-performing workers in the room are being screened out - by algorithms, by assumptions, and by hiring systems built for a workforce that no longer exists.

Lucy has spoken in the UK Parliament on this issue, contributed research to the OECD on ageing and employment policy, and writes a regular careers column for The Daily Telegraph. As founder of Brave Starts CIC - a career development community of over 2,000 people navigating midlife work transitions - she isn't just making a theoretical argument. She has thousands of real stories to back it up.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed we welcome Mauricio “Reese” Ramos. Together we explore:

• What an organizational ombuds is and does
• Different conflict styles at work
• Being present with others when they are struggling
• Why does this matter so much to you?
• What’s holding you back from acting?
• The Ombuds Academy
• Learning: knowledge or wisdom?

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Mauricio “Reese” Ramos is a nationally recognized organizational ombuds and conflict management expert with more than 25 years of experience helping individuals and organizations navigate complex workplace challenges. He currently serves as the inaugural University Ombuds at Virginia Tech, where he designed and leads a university-wide office supporting faculty, staff, and students through confidential, impartial, and informal conflict resolution services. He is also the founder of Ombuds Academy, committed to training the next generation of Ombuds to confidently navigate complex workplace conflict and build healthier organizations.

Over the course of his Ombuds career, Reese has worked across academia, government, corporate, and nonprofit sectors—supporting more than 10,000 individuals and advising leadership on systemic workplace issues. He is a past President of the International Ombuds Association, a certified Organizational Ombuds Practitioner, and a frequent trainer and speaker on conflict management, communication, and leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

This week on Conflict Managed we welcome Norman Wolfe. Together we explore:

• The nature of work
• Is there a better way to design work?
• People are not “valuable assets”
• The universality of love
• Foundational needs we all have
• Training people not to grow (old thinking)
• The Living Organization framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Norman Wolfe is the Founder and CEO of Quantum Leaders, and the creator of The Living Organization®, a framework CEOs use to solve execution breakdowns and lead teams in complexity. His work fundamentally reframes why dysfunction sticks around, translating deep systems thinking into tools that help leaders move beyond toxic cultures and into workplaces built on dignity and co-ownership.

With over 40 years of leadership experience—including executive roles at Hewlett-Packard and running a $1.2B business unit—the stories Norman brings are filled with tested wisdom.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.