Dealing with workplace conflict can drain your energy, challenge your confidence, and disrupt every aspect of your life. In this episode, I break down why our fight or flight response kicks in at work and offer a simple five-part self care protocol to help you regain control. By tuning into your thoughts, feelings, behaviors, perceptions, and physical state, you can develop smarter habits, build resilience, and show up as your best self—even in the toughest situations. Hit subscribe for more powerful strategies from the Conflict Skills Podcast.

TIMESTAMPS:

00:00 Self-Regulation for Conflict Resolution

04:43 "The Four Fs of Stress"

06:43 "Workplace Conflict and Stress Responses"

10:48 Redefining Self and Mind

13:10 Psychology's Flaws in Mental Health

16:57 Partial Control of Actions

22:31 Thoughts vs Feelings: Overanalyzed Divide

23:31 "Experiencing Workplace Conflict"

27:47 "Impact of Stress on Perception"

30:40 Improving Well-being and Conflict Resolution

34:36 "Conflict Skills Podcast Farewell"

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, a show he created to offer free resources and practical tools for managing conflict. Drawing on his experience mediating workplace disputes—often between managers and team members or colleagues at odds—Simon is dedicated to helping people navigate challenging interactions. His podcast regularly explores topics such as self-care strategies during workplace conflict, and he is known for his calm, insightful approach to the defensive reactions that people often experience when facing criticism or accusations. Simon’s mission is to make conflict resolution knowledge accessible to all, empowering listeners to develop healthier ways to handle disputes both at work and beyond.

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com

In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted over accusations of racism sparked by a controversial book.

They discuss the emotional complexity of values-based disputes, the challenge of balancing honesty with relationship preservation, and practical steps for navigating these tense situations, whether as a participant or an "accidental mediator."

Throughout their conversation, they emphasize the importance of slowing down, seeking to understand different perspectives, and using thoughtful, non-defensive communication to help repair and rebuild relationships.

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Helen's details:

Helen Jarvis

ripplelearning.com.au

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TIMESTAMPS:

00:00 Conflict Skills & Resolution Insights

05:25 "Friendship Fallout Case Study"

08:27 "Bystander or Upstander?"

12:15 The Power of Choosing to Speak

15:25 "Choosing How to Engage"

19:41 Assumptions, Values, and Understanding

21:33 "Determining Goals and Relationships"

26:07 "Effective Conflict Resolution Approach"

28:27 "Listening to Understand Gemma"

30:48 Mediating While Maintaining Friendships

35:46 "Managing Stressful Conversations"

37:33 "Finding Voice and Impactful Language"

41:56 "Embracing Conflict with Self-Talk"

43:29 "Finding the Right Words"

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com

In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss "accidental mediator" scenarios, where people find themselves stuck in the middle of others' conflicts. They explore three case studies—from a heated argument at a children's soccer match, to neighborhood disputes, to tensions among school canteen volunteers—offering practical strategies for deciding when and how to engage. Throughout the conversation, both emphasize the importance of curiosity, safety, agency, and reflective decision-making in managing these challenging situations.

To find out more about Helen and her PD workshops: https://ripplelearning.com.au

TIMESTAMPS:

00:00 Insights on Conflict and Communication

05:16 "Facilitating Agency Through Mediation"

09:14 Driving Reactive Behavior Explained

12:06 "Empathy First for Effective Dialogue"

13:15 "Evaluating Motivations and Goals"

18:52 "Clashing Values in Parenting"

22:30 "Engage or Understand Before Acting"

23:32 "Curious Questions and Listening"

28:59 "Accidental Mediator Mindset"

32:41 School Canteen Conflict Discussion

33:40 Creating Safety Through Responsibility

37:38 "Measuring and Ensuring Safety"

40:14 Eating Disorders and Food Safety

45:04 Volunteer Management and Conflict Resolution

47:34 "Planting Seeds of Kindness"

Click here to send me a quick message via FanMail

Support the show

Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com