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Conflict Skills

Conflict Skills

Written by: Simon Goode
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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

© 2026 Simon Goode
Economics Education Leadership Management Management & Leadership
Episodes
  • Confront or Ignore: Navigating Rooster Noise Disputes With Neighborly Tact
    May 27 2026

    In this episode, Simon Goode explores practical options for addressing a neighbor’s noisy rooster, from direct conversations using frameworks like the sandwich method and "what ask check," to anonymous letters or simply choosing to ignore the issue. Simon discusses the pros and cons of each approach, including the emotional and relational impacts involved. Ultimately, he emphasizes the importance of thoughtful communication and self-reflection when managing neighborhood conflicts.


    TIMESTAMPS:
    00:00 Dealing with noisy neighbors

    06:08 Describing the neighborhood family setup

    07:10 Dealing with neighbor tension

    10:48 Discussing Backyard Chickens and Noise

    14:22 Discussing consequences and behaviour

    18:54 Dealing with a noisy neighbor's dog

    21:48 Writing a considerate anonymous letter

    22:55 Approaching conflict with respect

    26:12 Addressing the rooster problem

    32:01 Understanding emotional brain processes

    35:31 Dealing with difficult neighbors

    36:43 Ending the conversation

    Click here to send me a quick message via FanMail

    Support the show

    Thank you so much for listening! I'd love to know what you think and connect.

    website: simongoode.com
    email: podcast@simongoode.com



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    37 mins
  • Adapting To Change In The Workplace: Practical Frameworks
    May 25 2026

    In this episode, Simon Goode explores how individuals and leaders can effectively manage communication and conflict during periods of change, emphasizing the importance of self-regulation and support for others. He introduces frameworks like the circles of control, influence, and acceptance, and discusses practical strategies such as mindfulness and the GROW coaching model. Simon Goode also reflects on the nuances of acceptance, advocating for a more strategic approach to letting go or taking action as situations evolve.

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    00:00 Adapting to Change and Conflict

    04:02 Managing emotions in conversations

    07:13 Five factor self framework overview

    13:05 Creating Conditions for Success

    15:54 Exploring Options and Taking Action

    19:13 Discussing strategic acceptance

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    Hi everyone,

    Thanks for being part of the Conflict Skills Podcast community! In our latest episode, Simon Goode explores how we can better manage communication and conflict during times of change—especially from a leadership or management perspective. Here are some key takeaways and resources to help you face change with confidence and clarity.

    Self-Regulation is the Foundation

    Before we can support others, we need to manage ourselves. Simon Goode reminds us that true self-control isn’t always as straightforward as “just choose to respond calmly”—our physiological state and context matter. He builds on the traditional idea of the “circle of control,” introducing a five-factor framework for self-regulation:

    The Five Factors:

    • Thoughts: The stories and narratives we tell ourselves
    • Feelings: Emotional reactions, from gut instincts to strong emotions
    • Perception: Deliberately shifting what you focus on (like mindfulness exercises)
    • Physical Body: Your physiological state; small actions like eating, showering, or moving can help
    • Behavior: The actions you actually take

    By addressing these factors—even something as simple as wiggling your toes or changing your environment—you can improve your self-regulation and set the stage for more effective interactions.

    Circles of Influence (and Acceptance)

    Once we’ve worked on self-regulation, we can turn to the circle of influence—the area where we can affect change, especially in our teams and relationships. Simon Goode references the GROW coaching model to guide conversations:

    • Goal: What matters most right now?
    • Reality: What’s actually happening?
    • Options: What could we try?
    • Way forward: What steps will we take?

    Finally, the circle of acceptance is about choosing what to let go of and when. But Simon Goode invites us to see this less as giving up, and more as strategic acceptance: What is okay to let go for now? What still needs your advocacy or action, even if it can’t be changed immediately?

    Reflect & Connect

    • How do you manage your speech, tone, or expressions during stressful transitions?
    • What triggers make self-control most difficult?
    • Where can you create better conditions for yourself and your team to thrive through change?

    Simon Goode would love to hear your thoughts! Reply to this email or write to podcast@simongood.com.

    Additional Resources:

    • Listen to the latest episode for a deeper dive into these frameworks
    • Free resources and upcoming online courses available soon—keep an eye on your inbox!

    Thank you for being with us. Remember, being present and mindful is a conflict skill in itself.

    See you next time,
    The Conflict Skills Podcast Team

    Click here to send me a quick message via FanMail

    Support the show

    Thank you so much for listening! I'd love to know what you think and connect.

    website: simongoode.com
    email: podcast@simongoode.com



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    21 mins
  • Unfair Workload In Small Teams: Strategies to Respond Assertively
    Apr 21 2026

    In this episode, Simon Goode explores a workplace conflict scenario where a colleague repeatedly leaves unfinished work for others at the last minute, discussing various options for addressing the situation. Simon Goode breaks down the conflict using a five-type framework—data, relationship, structure, interest, and values—offering practical strategies for each. He emphasizes that there isn't a single right approach, and encourages listeners to consider their own boundaries and needs before deciding how to respond.

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    For more conflict resolution resources visit simongoode.com.

    simongoode.com

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    How to Respond When a Colleague Dumps Last-Minute Work On Your Plate

    Have you ever found yourself picking up unfinished tasks from a colleague who leaves early, only to feel burned out and underappreciated? In my latest Conflict Skills Podcast episode, I dive into a case where one team member is left cleaning up after another—exploring practical strategies to address the pattern without escalating conflict or seeming "difficult".

    Here are my 3 key takeaways for handling these tricky situations:

    • Understand the Types of Conflict: Not all workplace friction is the same. Consider whether the core issue is about structure (how work is allocated), interests (who wants what), values (subjective expectations around teamwork), data (clarity of job roles), or relationships (interpersonal attitudes).
    • Normalize Different Perspectives: When discussing the problem, acknowledge both your own and others’ viewpoints. Phrasing like “I know in other teams, this was common, but I find last-minute requests challenging. Could we talk about ways to improve notice?” keeps the tone neutral and solution-focused.
    • Explore Structural Solutions: Sometimes, the best fix lies in changing processes. Suggest regular check-ins about workloads, redesign deadlines, or clarify what constitutes a fair division of labor to prevent future bottlenecks.

    Conflict is inevitable, but with the right tools, you can address it constructively and protect your well-being. Want more tips for handling workplace challenges? Listen to the full episode or connect with me for resources!

    #ConflictResolution #WorkplaceSkills #Teamwork #ProfessionalDevelopment

    Click here to send me a quick message via FanMail

    Support the show

    Thank you so much for listening! I'd love to know what you think and connect.

    website: simongoode.com
    email: podcast@simongoode.com



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    20 mins
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