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Connecting the Dots

Connecting the Dots

Written by: Skip Steward
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Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.Copyright 2026 Skip Steward Economics Hygiene & Healthy Living Management Management & Leadership Physical Illness & Disease
Episodes
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    Apr 30 2026

    Julie Dirksen is the author of the books Design For How People Learn and Talk to the Elephant: Design Learning for Behavior Change. She is a learning strategy consultant with a focus on incorporating behavioral science into learning interventions. Her MS degree is in Instructional Systems Technology from Indiana University. She’s been an adjunct faculty member at the Minneapolis College of Art and Design and is a Learning Guild Guildmaster. She is happiest when she gets to learning something new, and you can find her at usablelearning.com.

    1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
    2. CME credit is available for up to 3 years after the stated release date

    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    Show More Show Less
    35 mins
  • Building the Skills-Based Organization with Koreen Pagano
    Apr 23 2026

    Koreen Pagano, Co-Founder of Rising Tide Cooperative, is a globally recognized executive with deep expertise in skills strategy, AI transformation, analytics, learning technology, and immersive experiences. Koreen previously founded Tandem Learning, where she pioneered immersive learning through virtual worlds, games, and simulations. She has since held product leadership roles at Lynda.com, LinkedIn, D2L, Degreed, and Wiley. In her current role, Koreen advises on AI and skills transformation initiatives in companies large and small. Koreen is a seasoned international speaker and author of two books, Immersive Learning and Building the Skills-Based Organization. She lives in Carpinteria, CA where she raised her seven (now adult) children with her adventure partner, John. Koreen is a certified Master Gardener and helps run the family business, Night Owl Ciderworks.

    1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
    2. CME credit is available for up to 3 years after the stated release date

    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    Show More Show Less
    32 mins
  • Everybody MATTERS with Bob Chapman
    Apr 16 2026

    Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman is very intentional about building a better world. Bob Chapman is very intentional about building a better world. Chapman is Chairman of the Board and former CEO of Barry-Wehmiller. When he became chief executive in 1975, Barry-Wehmiller was a struggling $18 million business.

    Today, Barry-Wehmiller is a $3.6+ billion global platform of industrial and packaging automation, professional services and life sciences technology that Chapman transformed by applying a unique blend of strategy and culture. It is combination of 150+ acquisitions and 12,000 teammates in 28 countries.

    Chapman’s journey from traditional management to “Truly Human Leadership” inspired his WSJ best-seller, "Everybody Matters: The Extraordinary Power of Caring for Your People Like Family", which has sold 110,000+ copies and is available in seven languages. A revised and expanded version of the book was released in 2025.

    During his 50 year career as CEO of Barry-Wehmiller, Chapman was named the Tharseō CEO of the Year by the Society for Human Resource Management (SHRM), the #3 CEO in the world by Inc. and a leading Social Capital CEO by International Business Times.

    Chapman's leadership philosophy is also profiled in his TEDx Talk and a Harvard case study, now taught in more than 70 business schools. Chapman is also focused on bringing these principles to education through initiatives with Fordham University, other business schools and several secondary education institutions.

    1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
    2. CME credit is available for up to 3 years after the stated release date

    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    Show More Show Less
    33 mins
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