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Consumer Crusader

Consumer Crusader

Written by: Henry Croft
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About this listen

 A consumer rights podcast exploring the best ways of getting what you want when things go wrong. Learn how to successfully resolve problems with traders, retailers and other companies and negotiate like a boss. We try to dish out (some) helpful tips while having a laugh in the process.Henry Croft Social Sciences
Episodes
  • Deluxe subwoofers, business purchases & contract cancellations

    Deluxe subwoofers, business purchases & contract cancellations
    May 3 2023

    The Consumer Crusader and Henry discuss contract cancellations, service charges and a listener's question about a business purchase and consumer rights. There's also a roleplay involving a negotiation over a deluxe home entertainment system.

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    49 mins
  • Fish buffets, legislation & toxic ketchup

    Fish buffets, legislation & toxic ketchup
    Apr 28 2023

    The Consumer Crusader and Henry are once again joined by Nick for a very fishy role play involving a Mermaid themed kids party. Topics under discussion also include the 2015 Consumer Rights Acts and who's at fault when it comes to dodgy supermarket produce, the retailer or the manufacturer?
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    43 mins
  • Sausage steamers, landlords & business interruption insurance

    Sausage steamers, landlords & business interruption insurance
    Feb 15 2023

    The Consumer Crusader and Henry are joined by a listener for a sausage-filled roleplay featuring a dodgy hot dog steamer. They also take a listener's question involving an inattentive landlord and discuss a case study revolving around business interruption insurance and COVID. There's also a brief foray into ecclesiastical law.
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    54 mins
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