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Conversational Commerce

Conversational Commerce

Written by: Stephanie Griffith & Matt Lady | HighKeyGeek
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About this listen

 Each week Stephanie & Matt chat with operators and experts in retention and community in order to leverage Conversational Commerce for happier customers, more repeat purchasers, and a more sustainable business. Season 1 is proudly sponsored by Postscript.io, a leading SMS platform for growing Shopify stores. 30 Day Free Trial Link for Postscript: https://postscript.grsm.io/conversationalcommerce© 2021 Economics Leadership Management & Leadership Marketing Marketing & Sales
Episodes
  • 010: Jen Capstraw, Women of Email

    010: Jen Capstraw, Women of Email
    Mar 3 2022

    In our tenth episode, Jen Capstraw, Co-founder & President of Women of Email joins Stephanie and Matt and shares about her 20+ years of experience in email marketing, risky email marketing tactics we need to ditch, curiosity and specificity in your email subject line and why your customers need your transparency as a brand.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
    Show More Show Less
    1 hr and 32 mins
  • 009: Ben Parr, Octane AI

    009: Ben Parr, Octane AI
    Feb 24 2022

    In our ninth episode, Ben Parr, Co-founder & President of Octane AI joins Stephanie and Matt and shares on using zero-party data to improve customer experience, why you should use conversational pop-ups to increase email conversion rate, and why you should do it now.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
    Show More Show Less
    43 mins
  • 008: Monica Grohne, Marea

    008: Monica Grohne, Marea
    Feb 18 2022

    In our eighth episode, Monica Grohne, Founder of Marea Wellness joins Stephanie and Matt and shares on using product education to improve customer experience, bootstrapping your brand and using customer conversations as a marketing tool.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
    Show More Show Less
    44 mins
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