Explore the role of Artificial Intelligence in Quality Improvement with episode ten of our new podcast series: Conversations in Health and Care Improvement. Whether you are a healthcare professional, a quality improvement professional or simply passionate about improving health outcomes, listen to this podcast to:

• Explore how AI could be thoughtfully applied to enhance healthcare quality, reduce clinician burnout, and support safety through tools like AI scribes and diagnostic support.
• Recognise that it will be vital to test all new AI tools using improvement science principles, with a focus on measuring outcomes, applying rigorous evaluation, and being mindful of risk.
• Understand the need to ensure that AI does not widen disparities and inequity, and the need for structured governance.
• Appreciate the potential of AI to deliver transformation in patient safety and quality outcomes.

Our guests on this episode are James Hoffman, Senior Vice President (Quality & Safety), St Jude Children’s Research Hospital, Paul Sharek, Vice President, Chief Quality & Safety Officer, Seattle Children’s Hospital and Chris Longhurst, Chief Clinical and Innovation Officer, UC San Diego Health.

Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.

A full transcript can be downloaded here: https://drive.google.com/file/d/1ol86BIlVGAy5_uH94TjpBgdSwzguoK8P/view?usp=share_link

Visit our website to learn more: https://qi.elft.nhs.uk

Connect with our hosts on LinkedIn:

Amar Shah

Pedro Delgado

Explore improvement methods and management systems with episode nine of our new podcast series: Conversations in Health and Care Improvement. Whether you are a healthcare professional, a quality improvement professional or simply passionate about improving health outcomes, listen to this podcast to:

• Explore the interconnection and interdependencies of systems and leadership
• Understand that methods matter, but adaptability is key. How should you choose which method to use?
• Discover how value-driven language helps build shared purpose and avoids alienating staff
• Investigate how management systems provide structure, alignment and space for continuous learning and improvement across an organisation

Our guests on this episode are Wendy Korthuis-Smith, Executive Director, Virginia Mason Institute and Jafet Arrieta, Vice President, Institute for Healthcare Improvement. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.

A full transcript can be downloaded here

Visit our website to learn more

Connect with our hosts on LinkedIn: Amar Shah Pedro Delgado

Explore community organising and social movements in health and care with episode eight of our new podcast series: Conversations in Health and Care Improvement. Whether you are a healthcare professional, a quality improvement professional or simply passionate about improving health outcomes, listen to this podcast to:

• Understand that effective leadership is not about control but about enabling others to lead and drive change through shared purpose and collective action
• Explore what we mean by people-centred change: lasting improvement starts with understanding the people affected, their needs, values and motivations
• Recognise that storytelling is a key tool in mobilising people, creating connections and driving commitment to change
• Appreciate that change efforts should focus on leveraging existing assets to build power and create sustainable improvement

Our guests on this episode are Kate Hilton, IHI Faculty and lead author of the IHI white paper Psychology of Change Framework, and Dr Michael Rose, Chief Innovation Officer, McLeod Health.

Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.

A full transcript can be downloaded here: CPD Transcript Episode 8

Visit our website to learn more: https://qi.elft.nhs.uk

Connect with our hosts on LinkedIn:

Amar Shah

Pedro Delgado