"If you don't innovate, you will struggle to exist in times to come."

According to Rohit Singh, Head of Innovation & Digital Disruption at FS Lighthouse, KPMG, companies need to embrace emerging technologies in order to survive. Despite uncertainties around data privacy and security, it's important that businesses start to test ideas for incorporating innovative tools into their workflows. And rather than defining the role of generative AI, they need to define what makes their service essential, or customers might go straight to AI for solutions.

In this episode, Curvestone CEO Dawid Kotur speaks with Rohit Singh about innovation and particularly generative AI. Listen to dig into the challenges facing companies trying to innovate now with these tools, the risks if they don't, and some intelligent speculation about what the future holds.

Create Innovate Iterate is brought to you by Curvestone. Visit Curvestone.io for more information.

Thanks to Cofruition for consulting on and producing the podcast.

To innovate successfully, John Sills argues, companies need to remain close to their customers. To make the most of Chat GPT, Generative AI and other emerging or nascent technologies, businesses need to understand the frustrations that exist in the customer experience.

In this episode, Dawid Kotur, CEO of Curvestone, speaks with author and customer-success expert John Sills.

Listen to understand how to immerse yourself in the customers' perspective, recognise areas that are ripe for innovation, and generate the right ideas to solve those pain points.

Create Innovate Iterate is brought to you by Curvestone. Visit Curvestone.io for more information.

John mentioned several useful resources on innovation and customer experience throughout the conversation. These were:

His book, The Human Experience,

Humanising Rules by Christian Hunt,

Where Good Ideas Come From and How We Got To Now, two books by Stephen Johnson,

And A Technique for Producing Ideas by James Webb Young.

Thanks to Cofruition for consulting on and producing the podcast.

How do you create a functioning and successful innovation culture?

Dawid Kotur, CEO of Curvestone, spoke to Geoff Horrell, former Group Head of Innovation for the London Stock Exchange Group. Geoff's impressive career in innovation includes forming a multi-disciplinary ideation lab at Refinitiv and taking projects with a market value of $75 million from ideation to delivery.

Listen for practical insights into the best strategies and processes you can use to make innovation work.

Geoff's book recommendation is The Lean Start Up by Eric Ries and the LSEG data science report he mentioned in the episode can be found here.

To find out more about Geoff and his work find him on LinkedIn.

Create Innovate Iterate is brought to you by Curvestone. Visit Curvestone.io for more information.

Thanks to Cofruition for consulting on and producing the podcast.