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In this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the challenges and opportunities facing healthcare leaders as they enter a new year. She emphasizes the importance of reflection, the need for stronger systems, and the role of people systems in creating a sustainable and resilient healthcare environment. Sue outlines four essential systems that can help organizations continuously and successfully improve and grow, ultimately leading to a more confident and engaged workforce and a thriving organization. She invites healthcare executives to connect for further collaboration and support in achieving their goals for the year ahead.

For executives of small or rural healthcare organizations -- schedule your complimentary series of systems discovery calls at CapstoneLeadership.net/Contact-Us

• Leaders in healthcare often reflect on the past year to identify what worked and what didn't.
• Healthcare executives desire relief, confidence, and measurable progress in their organizations.
• Investing in leadership, culture, and engagement leads to better outcomes for healthcare organizations.
• Good intentions alone are insufficient for meaningful change; systems must be in place.
• Change should feel manageable and coordinated, not constant and overwhelming.
• Experience and strategic support can help healthcare organizations navigate challenges effectively.

We’re stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We’d love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.net

Hi! I’m Sue Tetzlaff. I’m a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.

For decades, I’ve worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I’ve learned is this: culture is not a soft thing. It’s the hardest thing, and it determines everything.

When you’re ready to take your culture to the next level, here are three ways I can help you:

1. Listen to the Culture Change RX Podcast
Every week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy.

2. Subscribe to our Email Newsletter
Get practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won’t find on the podcast.
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3. Break through to the next level of greatness in your organization with help from my team and me.
When you’re ready to be the provider and employer-of-choice, we’ll help you implement proven frameworks that strengthen culture, improve experience and ensure your organization thrives.
You can email me at info@capstoneleadership.net and put “BREAKTHROUGH” in the subject line and I’ll get you all the details.