Customer Service Part 2: Finding Different Gears
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Customer Service Part 2: Finding Different Gears
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About this listen
In part 2 of our conversation about customer service, we get in to a little bit more of the nuts and bolts of how we handle customers, especially dealing with a variety of personalities and temperaments.
We also discuss the idea of the customer always being right. Is that really the case? And what do you do if or when the customer is wrong?
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