Dave Gulas on Customer Service, Entrepreneurship & E-commerce Logistics
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About this listen
Episode from the Unscripted Small Business Podcast
Host: Jeremy Rivera — SEO Arcade Founder & Freelance SEO Consultant
Guest: Dave Gulas — President & Co-Founder of EZDC 3PL
Sponsored by: Cookeville Sunroom Company
About the GuestDave Gulas is the president and co-founder of EZDC 3PL, providing warehousing, fulfillment, and transportation services for manufacturers and e-commerce brands. With 20 years in medical/pharmaceutical sales and over three years in logistics, Dave brings a customer-first approach to the 3PL industry.
Dave also hosts the Beyond Fulfillment Podcast, featuring real stories from entrepreneurs — available on the EZDC Blog and all major podcast platforms.
Episode SummaryIn this conversation, Dave shares how he and his partner identified a gap in the 3PL market — legacy providers weren't delivering the customer service that growing e-commerce brands needed. Three years later, EZDC has built a reputation for responsiveness and genuine care.
Key Topics Covered:
- Why e-commerce brands reach a "graduation point" where outsourcing fulfillment makes sense
- The importance of warehouse management systems (WMS) and automated integrations
- How behind the meter energy for AI data centers is the type of industry changing changes we can expect
- Common mistakes when scaling a business — saying yes to the wrong customers
- Bootstrap vs. funded startups: which succeed more often?
- The unglamorous reality of entrepreneurship
- Why personal branding matters more than ever in 2026
- EZDC 3PL Homepage
- About EZDC
- Packaging and Kitting Services
- Retail Logistics and Warehousing Services
- The Kentucky Advantage: Why a Central Hub is Key for Nationwide 3PL
- EZDC Blog & Beyond Fulfillment Podcast
- Dave Gulas on LinkedIn
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- White Label Podcast Service
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