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TITLE: Death to Voicemail |Alfredo Salkeld

What if every missed call in your business was a lost customer?

Summary:
Voicemail is where small business leads go to die. In this episode, we talk with Alfredo Salkeld, founder of UpFirst.AI, about how AI receptionists are changing the way small businesses capture calls, qualify leads, and respond instantly—without pretending to be human.

Alfredo shares his journey from leaving the “corporate zoo” to building a tool designed specifically for entrepreneurs who can’t afford to miss opportunities after hours. We dig into how an AI receptionist can follow your intake script, filter spam, text you the exact information you need, and still stay transparent that it’s AI—not a fake person.

We also talk about when AI works better than traditional answering services, when a human still wins, and why new businesses should answer every call themselves before automating anything.

If you run a small business where calls equal revenue, this episode will change how you think about voicemail forever.

🎥 Watch the full episode on YouTube:
https://www.youtube.com/@TheSmallBusinessSafari

💡 GOLD NUGGETS

• Why voicemail kills small business leads
• What an AI receptionist actually does
• Why over-empathetic AI annoys callers
• “Be concise” settings that improve AI responses
• Why third-party answering services fail on scripts
• Collecting the right intake details instantly
• Being transparent that the receptionist is AI
• Customizing tone, accents, and multilingual voices
• Noise cancellation and better call transcription
• When businesses should not use AI

🔗 Guest Links

• Website: https://upfirst.ai

• Company: Up First AI Receptionist

https://www.linkedin.com/in/alfredosalkeld/

🌍 Follow The Small Business Safari

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• LinkedIn: https://www.linkedin.com/in/chrislalomia/
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