Decoding CX - my thesis on this subject
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Decoding CX - my thesis on this subject
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About this listen
Welcome to the first episode of "CX Excellence Chats with Anjali"! Join your host, Anjali, as she unravels the world of Customer Experience (CX) and its pivotal role in business success. Discover key insights, backed by compelling stats, and gain industry perspectives on CX ownership, metrics, and challenges. Don't miss out on fortnightly episodes where Anjali invites industry guests to explore CX strategies, brand promises, and more. Elevate your understanding of CX across various industries! Connect with Anjali: LinkedIn: https://www.linkedin.com/in/anjali-ma... Email: anjali@c-xcel.com Website: https://www.c-xcel.com
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