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Dental Office Managers Community

Dental Office Managers Community

Written by: Dental Office Managers Community Podcast
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About this listen

Welcome to the Dental Office Managers Community Podcast! I'm Kyle Summerford and you're here because you're a Dental Office Manager seeking to learn about ways to help elevate your dental management career and better your dental practice. Here you will find out about the best services to use in your practice to help make your life easier and less stressful but most importantly help you to increase productivity and become more efficient so you can focus on what matters more to you in your dental practice. So dive in and discover people and ideas that will help you increase productivity and profitability while providing you with the most trusted resources in the dental industry.

2024 Kyle Summerford
Economics Management Management & Leadership
Episodes
  • How to Fill an Open Dental Hygienist Shift in Minutes (Without Locking Yourself Into a Placement Fee) with Maria from Clipboard Health
    Apr 27 2026

    Your hygienist calls out. Your assistant goes on vacation. The schedule is packed. And you're the one who has to figure it out before the first patient walks through the door.

    Staffing is one of the hardest parts of running a dental practice — and in this episode, Kyle sits down with Maria from Clipboard Health to break down a different way to think about temp coverage, working interviews, and full-time hiring.

    Clipboard Health started ten years ago in long-term care, where staffing gaps create real regulatory risk. Five years ago they expanded into dental, and they've built one of the most reliable temp platforms in the industry — filling more than 90% of all shifts posted, with a no-show and late cancellation rate under 2%.

    Here's what we cover:

    • Why hygienists are the single hardest role to fill right now (and what's driving the shortage)

    • How to use temp shifts as a working interview before making a full-time offer

    • The real cost of a canceled day — and why it's much higher than the temp rate

    • How DSOs and group practices are using the platform differently than private practices

    • The vetting process: licenses, background checks, ratings, and ongoing quality control

    • Why "Pennywise, pound foolish" is the mindset shift most practices need to make

    • How Clipboard Health pairs every account with a dedicated account manager and 24/7 support

    Kyle also shares his own firsthand experience using Clipboard Health when his practice's hygienist went on a two-week vacation with short notice — and why the temp who showed up made his doctor ask if they could get her back.

    The biggest difference between Clipboard Health and most staffing agencies: no placement fees. If you meet someone through the platform and want to hire them full-time, you can — without paying anything extra.

    Exclusive DOMC member offer: Get $250 off your first invoice when you sign up and post your first shift.

    🔗 https://get-clipboard.com/

    About the Dental Office Managers Community Podcast: Hosted by Kyle Summerford, founder of DOMA (Dental Office Managers Alliance) and the 25,000+ member DOMC Facebook group, this podcast tackles the real issues facing dental office managers — staffing, insurance, supplies, leadership, AI, and everything in between.

    Join the community: dentalofficemanagers.com

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    23 mins
  • Mark3: The Dentist-Approved Alternative to Big Brand Supplies with Bryan Markiet
    Apr 25 2026

    What if you could cut your supply costs in half without sacrificing quality?

    In this episode of the Dental Office Managers Community Podcast, Kyle sits down with Bryan Markiet of Cargus International, the family-run company behind the Mark3 product line. Bryan shares how Cargus grew from a small export business his parents started in 1978 into a national brand offering over 500 dental products across 30+ categories, all CR-rated and trusted by practices, group offices, and DSOs nationwide. You'll hear why Mark3 can deliver premium-quality crowns, cements, impression materials, cleaners, and the fast-growing RX 5000 toothpaste at 50 to 70% less than the big-name brands. If you're an office manager looking for real ways to protect your bottom line, this conversation gives you a clear starting point.

    Plus, grab the exclusive DOMA20 discount at dentalofficemanagers.com/offers.

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    21 mins
  • Simplify Payroll & HR for Dental Practices with Gusto – Featuring Rach Hall | DOM Podcast
    Jun 17 2025

    Welcome to another episode of the Dental Office Managers Podcast with your host Kyle Summerford! Today, we’re tackling one of the most time-consuming headaches in any dental practice: Payroll and HR compliance.


    Kyle sits down with Rach Hall, Payroll and HR Advisor at Gusto, to break down how Gusto helps dental office managers automate payroll, simplify PTO tracking, handle compliance, and put valuable time and money back into your practice.


    💡 In This Episode:


    How Gusto simplifies payroll processing (hours, taxes, filings, payments)

    PTO tracking & real-time vacation scheduling features

    Upcoming AI-powered scheduling assistant for PTO conflicts

    Compliance alerts for labor laws, wage changes, and training deadlines

    Why Gusto is a perfect fit for dental practices with salaried & hourly staff


    Real cost and time savings for dental office managers


    🎁 Exclusive DOM Podcast Offer:

    🚀 Get 3 months FREE on any Gusto full-service payroll plan.

    🔗 Sign up here: https://gusto.com/go/bd/domc



    🔗 Join the community to get access to Crazy Dental Promo Link


    Join the Dental Office Managers Community Facebook group:

    / dentalofficemanagers


    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!



    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!Explore the podcast


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    21 mins
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