Designing Systems for Humanity: Technology That Supports Care

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Designing Systems for Humanity: Technology That Supports Care

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In this episode of Mindful Management, host Shenandoah Chefalo sits down with Felicia Curcuru, CEO and co-founder of Binti, to explore what happens when technology is designed to give humanity back to public systems. Drawing from her sister’s adoption journey and years of shadowing social workers, Felicia shares how Binti streamlines child welfare processes—not to rush care, but to free social workers from administrative overload so they can focus on connection, prevention, and healing. Together, they discuss equity in foster care, supporting kinship placements, using data without losing empathy, and why listening deeply to families, frontline workers, and staff is a strategic advantage for leaders. This conversation offers a hopeful look at how small, but thoughtful changes can transform systems and make space for care, connection, and dignity. https://binti.com/

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