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Digital Hospitality

Digital Hospitality

Written by: Shawn P. Walchef
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About this listen

 Digital Hospitality is an interview podcast series that explores the ways successful people have harnessed the power of the Internet and social media. The show is hosted by Cali BBQ Media Founder Shawn P. Walchef.Cali BBQ Media Economics Leadership Management & Leadership Marketing Marketing & Sales
Episodes
  • Pitch The Tide – Matt Haselhoff: Founder, CEO of Founder of One Goal Consulting

    Pitch The Tide – Matt Haselhoff: Founder, CEO of Founder of One Goal Consulting
    Jan 22 2026
    In this Pitch The Tide session, Matt Haselhoff, founder of One Goal Consulting, breaks down why the restaurant technology ecosystem has become noisy, fragmented, and increasingly hard for operators to navigate. Drawing on decades of experience across restaurant tech and integrations, Matt explains how sales pressure, vendor sprawl, and broken trust have created a confusing buying environment for brands. He introduces One Goal Consulting’s modern “manufacturer’s rep” model, which curates best-in-class, non-competing technology partners and connects operators to the right solutions based on real needs, not sales quotas.

    Interview Takeaways:
    • Clarity Beats More Tech – The problem is not a lack of tools. It is too many of them. Operators do not win by adding more software. They win by simplifying, rationalizing, and choosing technology that actually gets used and drives real outcomes.
    • Trust Is the Real Platform – In a market flooded with cold emails, demos, and overpromises, progress only happens through trusted relationships. A curated, vendor-agnostic advisor model cuts through the noise and helps operators make decisions based on needs, not sales pressure.
    • Objective Decisions Replace Gut Feel – The future of restaurant tech buying is not opinions and hype. It is usage data, ROI, and proof. When brands can see what is actually being used and what is not, tech stacks get leaner, cheaper, and far more effective.


    Episode Links:
    • Matt Haselhoff LinkedIn: https://www.linkedin.com/in/matt-haselhoff-26769678/
    • One Goal Consulting: https://onegoalconsulting.com/
    • Cali BBQ Media: https://content.calibbq.media/
    • Join Our Next Show: https://betheshow.media/rising-tides/
    • Shawn Walchef on LinkedIn: https://www.linkedin.com/in/shawnpwalche


    About Our Sponsors
    DAVO:

    DAVO automates every step of the sales tax process — from collecting to filing to paying...

    Click here to learn more
    Marqii:

    Marqii is designed to create unforgettable customer experiences...

    Click here to learn more
    Show More Show Less
    1 hr and 2 mins
  • How S2 Grills Built a Chicago Empire with a “Championship Village”

    How S2 Grills Built a Chicago Empire with a “Championship Village”
    Jan 21 2026
    Andre and Suheir Williams share how S2 Grills grew from a nightclub food concept into a multi-state brand with nine locations and over a million lamb chops sold. They break down what it really takes to scale without drowning in back-office chaos, why sales tax nearly became a monthly nightmare, and how automating it with Davo changed everything. The conversation explores building a “championship village,” keeping a core team intact through rapid growth, and why staying curious, showing up to industry events, and asking for help are essential for any operator who wants to grow the right way.

    Interview Takeaways:
    • Automate the Compliance, Not the Culture – You can’t automate a million lamb chops, but you can automate the tax code. By integrating Davo with Toast, S2 Grills shifted their sales tax to a “set it and forget it” model. This ensures 100% compliance and protects their cash flow daily.
    • Build Your “Championship Village” – S2 Grills attributes their scale to treating their team like family. By bringing on partners with specific corporate, financial, and event planning expertise, they created a specialized unit that allows the founders to focus on the brand’s vision.
    • Don’t Reinvent the Wheel – The fastest way to grow is to learn from those who came before you. The S2 founders prioritize networking and attending major industry conferences to find mentors and technology solutions that prevent them from repeating common industry mistakes.


    Episode Links:
    • Watch: Digital Hospitality on YouTube
    • Listen: Digital Hospitality Podcast
    • Visit: S2 Grills Online
    • Toast POS: Try Out Toast
    • DAVO: Davo Sales Tax Automation


    About Our Sponsors
    DAVO:

    DAVO automates every step of the sales tax process — from collecting to filing to paying...

    Click here to learn more
    Marqii:

    Marqii is designed to create unforgettable customer experiences...

    Click here to learn more
    Show More Show Less
    9 mins
  • Rising Tides Live: How To Create Memorable Moments

    Rising Tides Live: How To Create Memorable Moments
    Jan 20 2026
    2026 goals took center stage on Rising Tides Live as the community gathered to reflect on the lessons of 2025 and set intentions for the year ahead. With Mike Bisceglia and Elizabeth Doss filling in for Shawn Walchef, operators, creators, technologists, and founders shared stories about growth, resilience, and the power of simply showing up during busy and uncertain seasons. From building new ventures and giving back to local communities to embracing content, connection, and consistency, a clear theme emerged: progress is created through participation. When people share real experiences, support one another, and commit to steady action, a rising tide truly lifts all ships.

    Interview Takeaways:
    • Moments Are Built With Intention: Memorable experiences do not happen by accident. They come from preparation, strong operations, and giving teams the freedom to act when opportunities appear.
    • Access Creates Stories Worth Sharing: Behind-the-scenes experiences and real process are more compelling than polished marketing. When people are invited into the story, connection and sharing happen naturally.
    • Consistency Turns Moments Into Reputation: One great experience is not enough. Brands are built by delivering meaningful moments again and again through habits, systems, and culture.


    Episode Links:
    • Cali BBQ Media: https://content.calibbq.media/
    • Join Our Next Show: https://betheshow.media/rising-tides/
    • Shawn Walchef on LinkedIn: https://www.linkedin.com/in/shawnpwalchef/


    About Our Sponsors
    DAVO:

    DAVO automates every step of the sales tax process — from collecting to filing to paying...

    Click here to learn more
    Marqii:

    Marqii is designed to create unforgettable customer experiences...

    Click here to learn more
    Show More Show Less
    1 hr
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