Digital Transformation - a practitioner's perspective.
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Digital Transformation - a practitioner's perspective.
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About this listen
70% of digital transformations fall short of their objectives. And the consequences range from loss of competitiveness, cost escalations, limited value realizations to loss of customers and revenue.
Welcome to the third episode of my podcast 'Unlearning'. My guest today is Abhishek Goel - Vice President, Digital at Tech Mahindra.
Abhishek currently oversees Tech Mahindra's Digital Business in Europe. Prior to Tech Mahindra, Abhishek led Digital Innovation and Strategy for KPN Consumer Market, a leading Telecom company in Netherlands.
We discuss meaning of digital in today's world, various challenges digital initiatives face today, importance of customer experience & operational effectiveness together, empathy and other leadership traits key to improve outcomes of digital initiatives, and role of culture and organization set-up in such large transformation initiatives.
In the process, Abhishek shares several simple and effective ideas to realize vision and strategy behind various digital initiatives.
Enjoy the discussion and let us know your feedback.
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit jayeshkadam.substack.com