In this episode of Doing What Works, Colleen Murphy, Principal on the Homeless Solutions team at LeSar Development Consultants, joins host Ashanti Blaize-Hopkins to discuss the urgent need to strengthen LA County’s homeless services workforce. Drawing from the recently developed labor market report in collaboration with Santa Monica College, Colleen explores the root causes of staffing shortages, the skills and training frontline workers need, and strategies to improve retention and career pathways. She also highlights the role of community colleges in creating scalable, equitable workforce development programs—and shares inspiring stories that remind us why this work matters.

In this inspiring conversation, Doing What Works host Ashanti Blaize-Hopkins speaks with Patricia Kusaba, a graduate of Santa Monica College’s Homeless Services Certificate Program. Patricia shares her deeply personal journey—from hidden homelessness and recovery to finding empowerment and purpose through education. She reflects on the support, skills, and community she gained in the program, the living resource toolkit she’s helping to build, and why she believes training programs like this are essential in addressing homelessness with humanity and lasting impact.

In our Season 2 finale, we flip the mic and hear from someone just beginning their career in homeless services. Meet Tamyra Simpson, a student from the inaugural cohort of Santa Monica College’s Homeless Services Certificate Program. With warmth, candor, and insight, Tamyra reflects on her path into the field—from growing up surrounded by helpers, to discovering the program on LinkedIn, to finding her voice through coursework, community, and a life-changing internship on Skid Row.

This episode highlights the transformative potential of education—not only as a professional springboard, but as a way to deepen purpose and reshape lives. It’s a raw, uplifting look at what happens when students are given the right support, the right mentors, and the right chance.

Whether you’re curious about the program, considering a career pivot, or just want to hear a powerful story of growth and impact—you’ll want to hear this one.