Don’t Give Customers Away. Keep the Delivery Promise—with Chris Rupp
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Don’t Give Customers Away. Keep the Delivery Promise—with Chris Rupp
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Chris Rupp has led customer experience and fulfillment at Amazon, Victoria's Secret, Albertsons, and Microsoft. She launched the first Prime Day and expanded Amazon's global fulfillment from 4 to 9 countries.
In this episode, Chris sits down with Guy Bloch and Raquel Zanoni to discuss where CX strategy and last-mile execution fall out of sync, why promise reliability matters more than speed, and what AI readiness actually looks like.
— Get additional last-mile insight on the Bringg resource page
— Follow Bringg on LinkedIn
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