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Duty Calls & Coffee

Duty Calls & Coffee

Written by: MdE Inc.
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About this listen

Duty Calls & Coffee is a behind-the-scenes podcast from MdE, Inc., where conversations meet real-world public safety. From police and corrections to EMS and beyond, we explore how agencies operate, adapt, and evolve—and how technology should support them every step of the way.

Each episode features candid discussions with the people behind MdE and the professionals we serve, sharing insights on building purpose-driven software, listening to client feedback, and supporting public safety careers from hire to retire. Grab a cup of coffee and join us as we talk about the work, the mission, and the tools that help agencies do their jobs better.

MdE Inc 2026 Political Science Politics & Government
Episodes
  • Duty Calls & Coffee | Episode 2: The Evolution of MdE with Jill

    Duty Calls & Coffee | Episode 2: The Evolution of MdE with Jill
    Feb 17 2026

    In Episode 2 of Duty Calls & Coffee, we sit down with Jill, a vital part of the MdE team, to discuss how MdE has changed over the years and the vision that drives our software forward.

    Hear how client feedback shapes the tools agencies rely on every day, and get a behind-the-scenes look at the people and processes that make MdE purpose-built for public safety.

    MdE – Managing Data Efficiently, supporting public safety from hire to retire.
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    8 mins
  • The Story Behind MdE

    The Story Behind MdE
    Jan 13 2026

    In our debut episode of Duty Calls & Coffee, we sit down with Lisa Reaver, President of MdE, Inc., and Jean Reaver, Vice President, to share the story behind the company. From its early beginnings to the mission that drives it today, Lisa and Jean discuss why MdE was built specifically for public safety—and why one-size-fits-all software was never the answer.

    This episode provides a behind-the-scenes look at how real-world experience and a commitment to supporting agencies, from hire to retirement, have shaped MdE into the all-in-one solution it is today. Whether you’re part of a small department or a large agency, this conversation sets the foundation for what this podcast—and MdE—is all about.
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    5 mins
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