E1 Part 1: Coronavirus’ Impact on Contact Centre Technology (Part 1) cover art

E1 Part 1: Coronavirus’ Impact on Contact Centre Technology (Part 1)

E1 Part 1: Coronavirus’ Impact on Contact Centre Technology (Part 1)

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Hear how the use of new technology in call centres has helped transition people to home and remote working during the pandemic. Our guests will discuss the broader trends and changes that have been seen and explore what challenges may remain.Analise the...
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