E1 Part 2: Coronavirus’ Impact on Contact Centre Technology
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E1 Part 2: Coronavirus’ Impact on Contact Centre Technology
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Narrated by:
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Written by:
In our latest episode, you will discover:
• Remote onboarding: Listen to how our guest Danny Singer, Founder & CEO, Noetica remotely trained 100 contact centre agents based in South Africa.
• Benefits of remote working for contact centres
• How home working contact centres can maintain the human touch for its agents
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