Welcome to SoupRadio and the SoupRadio Podcast. Today we have the pleasure of talking to one of the best shop owners, a longtime coach of Elite Worldwide and dear friend, Gene, "Mr Fantastico" Morrill of Certified Auto in Glendora, California.

Keywords

Elite Conference, business motivation, customer retention, wealth building, automotive industry, shop management, personal growth, mentorship, business strategies, small business

Summary

In this conversation, Greg Buckley and Gene discuss their experiences at the Elite Worldwide Ignite Conference, focusing on the importance of inspiration and motivation in business. They share insights on transitioning to a smaller shop, the significance of building wealth through effective business practices, and strategies for retaining customers. The discussion emphasizes the value of mentorship and the importance of understanding vehicle maintenance and value in the automotive industry.

Takeaways

The Elite Conference provides valuable inspiration and motivation.

Transitioning to a smaller shop can lead to better management and profitability.

Building wealth is crucial for long-term success in business.

Customer retention is more cost-effective than acquiring new customers.

Understanding the true value of a vehicle is essential for customers.

Effective communication with customers enhances trust and loyalty.

Mentorship plays a significant role in personal and professional growth.

Business strategies should be tailored to individual shop owners' goals.

Maintaining vehicles can save customers significant money in the long run.

Creating a positive work environment leads to better staff performance.

"Best move of my life."

"You can do whatever you want."

"Make money and build wealth."

Chapters

00:00 Welcome and Conference Overview

02:45 Inspiration and Motivation in Business

05:40 Transitioning to a Smaller Shop

08:19 Building Wealth Through Business

11:24 Customer Retention Strategies

14:01 Understanding Vehicle Value and Maintenance