EP#23: Leading with Empathy: How Chemp.ai Helps Middle Managers Handle Difficult Conversations
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Most leadership tools tell you what to do. Chemp.ai lets you practice. Susanne Drews spent 15 years in middle management across media, IT, and healthcare, and she built this app because she lived the problem herself. Now she's an AI educator based in Malaga, Spain, helping leaders show up with more empathy and a lot less stress.
In this episode we talk about:
• Why the middle manager position is one of the hardest in any organization
• How Chemp.ai uses role-play, AI feedback, and empathy scoring to help leaders prepare for difficult conversations
• The five features inside the app: message drafting, role plays, empathy check-in, micro learnings, and a wellbeing tracker
• What positive leadership looks like, and why it starts with the leader, not the team
• Who Chemp.ai is for (hint: it's not just managers) and how to become a beta tester
Connect with Susanne:
• LinkedIn: Susanne Drews
• Instagram: @susanne.ia @chemp_ai
• chemp.ai
Want to become a beta tester for Chemp.ai on Android? Use the app daily for 14 days and get a free 6-month subscription (valued at ~150 EUR / ~$65 USD) plus 20% off when you renew. DM Susanne on LinkedIn to get access.
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