Elevating the Customer Experience
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Elevating the Customer Experience
-
Narrated by:
-
Written by:
About this listen
Providing the best possible service for Fidelity customers is what motivates Alicia Spradlin, Head of Enterprise Infrastructure Operations and Keith Blizard, Head of Site Reliability Engineering (SRE) & Production Services. Learn how our infrastructure teams are managing complexity across ecosystems, utilizing SRE (site-reliability engineering), and how being proactive prevents incidents before they ever reach our customers. As they sit down with Adam Ely, Head of Digital Products and Engineering and Maureen Olejarz, CIO of Enterprise Software Engineering they’ll talk about resiliency and how AI fits into their work. Tune in now! #FidelityAssociate #FidelityTech
No reviews yet