Morgan Williams approached me to ask if he could interview me about my experience conducting customer interviews.

I responded that I'd be happy to. But it might be fun if we recorded it for this podcast. Morgan agreed.

So here's the interview of me, Jonathan Markwell.

You can find Morgan on LinkedIn. The business he is currently researching is at https://www.usehaste.io/

You can find me on Twitter: @jot

At the end of the interview, Morgan shares why he uses Notion, Figma and Calendly.

Mentions in the episode include:

• The Skiff
• Deploy Empathy

Megan Sayers is a customer of Toggl. Toggl is a time tracking tool.

I’ll be trying to understand why Megan purchased Toggl, how she uses it and what alternatives she considered. Megan is one half of the design partnership, Make Good Design. Make Good Design is on a mission to elevate the brands that are doing good in the world.

Follow Megan on Twitter: @Megan_Sayers or connect on LinkedIn.

Megan also shares why she uses FreeAgent, Figma and Trello.

Mentions in the episode include:

• Chrome
• OfficeTime
• Spotify
• Figma
• Toggl Plan
• Dribbble
• Pinterest
• RescueTime

Winnie Man is a customer of Bob. Bob is an HR information system.

I’ll be trying to understand why Winnie purchased Bob, how she uses it and what alternatives she considered. Winne’s the Human Resources Director at Acquired. Acquired provide payment processing and banking services in one place.

Follow Winnie on Twitter: @Win888Man or connect on LinkedIn.

Winnie also shares why she uses Pipedrive and Teamtailor.

Mentions in the episode include:

• OKRs https://en.wikipedia.org/wiki/OKR
• Miro https://miro.com/
• Measure What Matters https://www.whatmatters.com/the-book/
• PowerPoint https://www.microsoft.com/en-gb/microsoft-365/powerpoint
• Workable https://www.workable.com/
• Greenhouse https://www.greenhouse.io/
• LinkedIn https://www.linkedin.com
• BambooHR https://www.bamboohr.com/
• BreatheHR https://www.breathehr.com
• ClearReview https://www.clearreview.com/
• Propellernet https://www.propellernet.co.uk/
• HyperIsland https://www.hyperisland.com
• Lattice https://lattice.com/
• Salesforce https://www.salesforce.com