A teacher once told us her biggest worry was the kids who stayed off camera because their connection couldn’t handle video. When those families finally got a stable line, a parent said, “At least now my child can see you.” That simple moment captures why digital equity isn’t abstract—it’s about face‑to‑face learning, access to care, and a fair shot at opportunity.

On the latest episode of Cruzio Stories, hosted by James Hackett, COO at Cruzio, we bring together the leaders behind Equal Access Santa Cruz— Dr. Faris Sabbah from the County Office of Education, Susan True, CEO of Community Foundation Santa Cruz County, and Peggy Dolgenos, CEO of local ISP Cruzio—to share how a community moved quickly from crisis to action. You’ll hear how schools discovered more than a fifth of students without workable internet, why quality broadband matters far more than a checkbox on a coverage map, and how fixed wireless hubs, power redundancy, and smart upgrades pushed reliable connectivity to roughly 97 percent of students. We explore the ripple effects too: telehealth that saves time and expands behavioral health options, course access beyond district borders, and teacher‑guided, ethical use of new AI tools that prepare students for the future.

We also tackle sustainability. Early philanthropy and public grants lit the fuse, but federal subsidies have lapsed. Cruzio’s $5.65M “Summits to the Sea” project extends and upgrades service across San Mateo, Santa Cruz, and Monterey Counties, yet affordability pressures remain. We talk candidly about funding gaps, why a weak link isn’t good enough for modern school or healthcare, and how local giving and customer micro‑contributions can keep families online. If you care about digital equity, community resilience, and practical ways to help your neighbors thrive, this conversation is a field guide to building and sustaining quality broadband where it matters most.

Enjoy the episode and help us keep the momentum: subscribe, share with a friend who cares about connectivity, and leave a review telling us where access is still falling short in your neighborhood.