Episode 35 "Empathy"
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Episode 35 "Empathy"
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About this listen
In this episode, Ryne and Ayrton dive into the topic of empathy and why it plays such an important role in the world of animal care. The conversation explores how empathy helps us better understand and connect with the animals we work with, the guests who visit our facilities, and the colleagues we work alongside every day.
From interpreting animal behaviour and improving welfare, to creating meaningful guest experiences and building supportive teams, Ryne and Ayrton unpack how empathy shapes the way we approach our work as animal care professionals. They also reflect on the balance between compassion and professionalism, and why developing empathy is a key skill for anyone working with animals and people alike.
It’s a thoughtful and relatable discussion about seeing the world through different perspectives — whether that’s a visitor experiencing a zoo or aquarium for the first time, a teammate having a challenging day, or an animal responding to its environment.
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