Join us for another installment of Elevating the Veterinary Team, where Dr. Steven Roche interviews Dr. Amanda MacDonald of RVT Integrations about her experiences leaving practice ownership and entering a new career supporting RVT presence in wellness appointment workflows. She is joined by Dr. Jackie Day, who has implemented this strategy at her practice, and RVT Heather Fledderus who performs wellness appointments.

Some highlights of this conversation:

• 0:00 Introduction to Elevating the Veterinary Team 00:27 Meet Dr. Amanda McDonald 00:55 Introducing Dr. Jackie Day and RVT Heather Flatterers 01:45 Amanda's Journey in Veterinary Medicine 03:21 Jackie's Path to Veterinary Medicine 04:52 Heather's Role and Experience 05:30 The Shift to Team-Based Care 06:05 Defining Team-Based Medicine 08:30 Challenges and Opportunities in Expanding RVT Scope 13:24 Utilizing RVTs for Better Patient Outcomes 17:58 Heather's Perspective on Team-Based Care 24:54 Overcoming Hesitations and Embracing Change 28:54 Reframing Veterinary Practice for Sustainability 29:33 Overcoming Hesitations and Embracing Team-Based Care 30:53 Elevating Technicians: Training and Trust 32:42 Supporting RVTs: Confidence and Communication 34:53 Launch Day: Turning Skeptics into Believers 37:30 Training and Communication Techniques 39:10 Getting Started with Team-Based Care 39:52 Resources and Training for RVTs 51:43 Building Trust and Vision in Veterinary Teams 53:37 Conclusion and Final Thoughts

The Elevating the Veterinary Team podcast series is jointly sponsored by the College of Veterinarians of Ontario, the Ontario Veterinary Medical Association, and the Ontario Veterinary College.