Episode 6: Transforming Fintech Operations: Self-Service, Observability & Efficiency Gains
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Episode 6: Transforming Fintech Operations: Self-Service, Observability & Efficiency Gains
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About this listen
Dive into the evolution of enterprise technology with Om Prakash Singh, VP of Technology at a leading global financial firm. Discover how his journey from hotel management to tech leadership shaped a philosophy grounded in continuous learning, system modernization, and skill-driven growth. Om shares practical insights on migrating from monolithic setups to Kubernetes and microservices, mastering holistic observability, and driving operational efficiency through automation and self-service. Learn how strategic monitoring, transparent incident management, and culture change empower teams to reduce toil and build resilient, future-proof infrastructures dramatically, all while keeping the human element at the heart of high-stakes environments.
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