Episode 7: How Agentic AI is Accelerating Software Development and Support
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Episode 7: How Agentic AI is Accelerating Software Development and Support
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About this listen
In this insightful interview, with Sri Krishna Ravulapalli we expose the transformative potential of agentic AI in customer support and software development.
Discover how automation, proactive support, and AI-driven processes are revolutionizing industries and enhancing customer satisfaction.
Key Topics:
- Definition and evolution of agentic AI
- Impact of automation on customer support
- Proactive vs reactive AI support
- The role of human in the loop in AI systems
- Future developments in agentic AI and enterprise applications
Sound Bites - "AI agents can support 24/7 without fatigue"
- "AI is already here, don't lag behind"
"Embrace AI and explore its potential in your daily activities"
Chapters
01:25 Krishna's Journey into AI
05:22 Understanding Agentic AI
08:00 Proactive vs Reactive Support
12:25 Customer Satisfaction and Agentic AI
15:13 The Future of AI and Agentic Solutions
20:18 Modernizing Mainframe Systems with AI
23:00 Final Thoughts on Embracing AI
Resources:
Krishna Ravupali on LinkedIn
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