Episode 8 - Proactivity Illusions

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Episode 8 - Proactivity Illusions

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About this listen

Cristina upgrades fake check-ins 📈 – to deep mapping preventing fires via blueprints, timed outreach, cross-team syncs! Metrics refine, automation aids personalized value – slash churn, boost retention with purposeful prevention power!

#CustomerSuccess #CSM #SaaS #CSMatters #TheAntiCSMPlaybook #ProactiveCS #RetentionHacks 🚀

*Intro music AI-generated via minimax.io. Background music: "Naturally" by Pufino from https://freetouse.com/music/pufino/naturally

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